Part-Time Teller: Customer-Focused Banking Benefits

PNC Bank NA; Coldwater (KS); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical coverage (part-time)

Dental & vision options

Life insurance

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Educational assistance

Wellness program

Paid holidays & time off

Job summary

PNC is seeking a Part-Time Teller to service customers at the Coldwater Branch in Michigan. You will handle diverse customer interactions, educate clients on banking options, and identify opportunities to reference products through confident conversations.

As part of the retail branch team, you will support daily operations, process transactions efficiently, and ensure accuracy while delivering a friendly, service-oriented experience to customers seeking financial solutions.

Qualifications

• Experience in customer-facing banking or retail service environments preferred.
• Ability to learn and apply banking products and policies.
• Strong communication and interpersonal skills with a customer-first mindset.
• Comfort with using technology to educate customers and complete transactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Sales Competencies

Attention to Detail

Addressing Customer Needs

Digital Awareness

Effective Communications

Fraud Detection

Managing Multiple Priorities

Problem Solving

Job description

PNC is seeking a Part-Time Teller to service customers at the Coldwater Branch in Michigan. You will handle diverse customer interactions, educate clients on banking options, and identify opportunities to reference products through confident conversations.

As part of the retail branch team, you will support daily operations, process transactions efficiently, and ensure accuracy while delivering a friendly, service-oriented experience to customers seeking financial solutions.