Part-Time Teller – Customer Banking & Benefits

PNC; Atlanta (GA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

PNC is seeking a part-time teller to deliver a personalized customer experience at the Roxboro Rd Branch in Durham, NC. You will handle diverse customer interactions, educate clients on banking options, and identify opportunities to refer customers to branch staff and products.

In this in-office role, you will support daily branch operations while applying policies and maintaining accuracy. This position emphasizes customer focus, risk awareness, and the ability to manage multiple priorities in

Qualifications

• No university degree required; prior experience is not required.
• Education and experience may be considered in lieu of a degree.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a part-time teller to deliver a personalized customer experience at the Roxboro Rd Branch in Durham, NC. You will handle diverse customer interactions, educate clients on banking options, and identify opportunities to refer customers to branch staff and products.

In this in-office role, you will support daily branch operations while applying policies and maintaining accuracy. This position emphasizes customer focus, risk awareness, and the ability to manage multiple priorities in