Part-Time Teller & CSR: Customer Care Banker

Fifth Third Bank; Broken Arrow (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Comprehensive benefits

Differentiated compensation

Job summary

Fifth Third Bank is seeking a part-time CSR/Teller at the Jasper South financial center in Jasper, IN. The role focuses on delivering exceptional customer service, cash handling, and referring customers to bankers for tailored financial solutions.

The position requires a high school diploma or GED and availability to work a flexible schedule. A strong emphasis is placed on ethical conduct, teamwork, and maintaining confidential customer information.

Qualifications

• High school diploma/GED.
• Work involves extensive cash handling.
• Work involves contact with the public, adhere to dress code guidelines.
• Must have the ability to interact comfortably and confidently with the public.
• Position requires knowledge of retail policies and procedures, to perform the essential duties.
• Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
• Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
• Need to have flexibility in scheduling.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners when needed.
• Perform daily office responsibilities and maintain efficient operation of the financial center.
• Maintain balancing records in line with policy and address outages with appropriate support.
• Be familiar with bank policies and procedures and stay updated on changes.
• Address customer questions, resolve issues, and guide complex cases to leadership when needed.
• Identify customer needs during interactions and refer to bankers or partners for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Policy knowledge

Initiative

Flexibility

Education

High School Diploma or GED

Job description

Fifth Third Bank is seeking a part-time CSR/Teller at the Jasper South financial center in Jasper, IN. The role focuses on delivering exceptional customer service, cash handling, and referring customers to bankers for tailored financial solutions.

The position requires a high school diploma or GED and availability to work a flexible schedule. A strong emphasis is placed on ethical conduct, teamwork, and maintaining confidential customer information.