Part-Time Teller: Cash Handling & Client Care

Citi; Glen Head (NY); In loco; USD 42.000 - 52.000; Part-time

Vantaggi offerti da questo lavoro

Medical, dental & vision coverage

401(k)

Life, accident and disabilityinsurance

Descrizione del lavoro

The Teller position at Citi in Glen Head, New York, is an entry-level, part-time role focused on delivering client-facing services and processing transactions. It supports branch revenue through solution delivery and strong customer service.

Responsibilities include handling cash, guiding clients to digital options, and maintaining compliance with policies and controls while identifying opportunities to refer products and services based on client goals.

Competenze

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Mansioni

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conoscenze

Customer service

Sales experience

Money handling

Problem solving

Teamwork

Formazione

High School diploma or equivalent

Descrizione del lavoro

The Teller position at Citi in Glen Head, New York, is an entry-level, part-time role focused on delivering client-facing services and processing transactions. It supports branch revenue through solution delivery and strong customer service.

Responsibilities include handling cash, guiding clients to digital options, and maintaining compliance with policies and controls while identifying opportunities to refer products and services based on client goals.