Part-Time Teller: Build Customer Financial Wellness

PNC Financial Services Group, Inc.; Mount Airy (MD); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Life insurance

Backup child/elder care

Educational assistance

Wellness program

Parental leave

Paid holidays

Job summary

PNC Financial Services Group, Inc. in Mount Airy, MD is seeking a Part Time Teller to deliver a unique customer experience, improve financial wellbeing, and grow branch loyalty.

Based in-office, this role focuses on delivering accurate transactions and helpful guidance using technology and branch resources. You will handle a variety of customer interactions, educate customers on options, identify banking opportunities, and refer to branch staff when appropriate.

Qualifications

• No degree required; relevant experience considered in lieu of a degree.
• Strong customer service and communication skills.
• Ability to identify banking opportunities and refer to branch staff.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates on alternatives for financial interactions.
• Identifies banking opportunities during customer interactions and refers to branch staff as appropriate.
• Performs lobby engagement activities to connect with customers and promote PNC products.
• Ensures teller and branch daily operations and maintenance transactions are completed accurately.

Skills

Customer Service

Banking Knowledge

Opportunity Identification

Digital Tools

Effective Communication

Attention to Detail

Problem Solving

Teamwork

Job description

PNC Financial Services Group, Inc. in Mount Airy, MD is seeking a Part Time Teller to deliver a unique customer experience, improve financial wellbeing, and grow branch loyalty.

Based in-office, this role focuses on delivering accurate transactions and helpful guidance using technology and branch resources. You will handle a variety of customer interactions, educate customers on options, identify banking opportunities, and refer to branch staff when appropriate.