Part-Time Teller — Elevate the Customer Finance Experience

PNC; Chesapeake (VA); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

Health insurance

401(k) with PNC match

Stock purchase plan

Parental leave

Education assistance

Job summary

PNC, based in Chesapeake Beach, Maryland, is seeking a Part-Time Teller to deliver a differentiated customer experience, educate customers on financial options, and identify banking opportunities during interactions.

The role emphasizes accuracy, adherence to policies, and the use of technology to support customers’ transactions while contributing to branch goals. PNC highlights an inclusive culture and a comprehensive benefits package.

Qualifications

• Customer-focused banking knowledge and service delivery required.
• Ability to recognize and refer banking opportunities during customer interactions.
• Adherence to policies and accurate execution of teller operations.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty; processes customer interactions and educates on alternatives.
• Identifies opportunities through meaningful conversations and refers to branch staff as appropriate.
• Performs lobby engagement to connect with customers and position PNC products; uses technology to facilitate transactions.
• Applies product and procedural knowledge to resolve customer problems.
• Adheres to all policies and ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC, based in Chesapeake Beach, Maryland, is seeking a Part-Time Teller to deliver a differentiated customer experience, educate customers on financial options, and identify banking opportunities during interactions.

The role emphasizes accuracy, adherence to policies, and the use of technology to support customers’ transactions while contributing to branch goals. PNC highlights an inclusive culture and a comprehensive benefits package.