Part Time Teller

DEXSTA FEDERAL CREDIT UNION 2187; Wilmington (DE); On-site; USD 28,000 - 42,000; Full time

Job summary

DEXSTA Federal Credit Union 2187 is seeking a courteous teller to provide prompt service to members. You will handle deposits, withdrawals, loan payments, transfers, and check cashing, both at the counter and by mail if applicable.

You will maintain member account information, balance drawers daily, and educate members on available credit union products. Strong verbal communication and cash-handling accuracy are essential.

Qualifications

• Cash handling experience with accuracy and integrity.
• Customer service experience in a financial setting.
• Familiar with policies, procedures and regulatory requirements.

Responsibilities

• Process deposits, withdrawals, loan payments, transfers, and check cashing.
• Provide friendly, accurate service at the front desk and drive member satisfaction.
• Balance teller drawer daily and ensure documentation compliance.
• Cross-sell credit union products and services when appropriate.
• Maintain current account information and support other departments as needed.

Skills

Cash handling

Customer service

Cross-selling

Verbal communication

Education

High School diploma

Tools

PC software

Job description

Summary:Provides prompt, efficient and courteous service to members while processing transactions and answering questions. Completes transactions and related documentation for deposits, withdrawals, loan payments and transfer of funds. Cross-sells credit union services.Duties/Responsibilities:Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, credit card payments, transfers, and check cashing, both over the counter and by mail..Provides members with account status, including current balances, account histories, and loan pay-offs.Cross-sell credit union products and services when possible.Process member requests such as certified checks, check re-orders, stop payments, wire transfers, ATM applications, and maintenance forms. Route them to the appropriate department.Total all work, process checks through Check21 and balance teller drawer daily.Support front desk and financial services employees as needed.Other duties as assigned.Essential Functions:Lifting of up to 20 pounds, twisting and kneeling are frequently requiredExtended sitting up to 95% of the timeBending, climbing, and reaching above and below shoulder level is occasionally required.Some exposure to dust and/or extreme noise levels may occasionally applyBasic mathematical skills (adding, subtracting, multiplying, dividing) are requiredAbility to use a PC software and office equipment.Excellent verbal communication skills.Must be bondable.DISCLAIMERThe information in this position description has been designed to illustrate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties and responsibilities and/or qualifications required of any employee assigned to this position.Education, Training and Experience:High School diploma or the equivalent.Cash handling experience and customer service experience.