Part Time Teller

DEXSTA FEDERAL CREDIT UNION 2187; Talleys Corner (DE); On-site; USD 21,000 - 31,000; Part time

Job summary

DEXSTA Federal Credit Union 2187 in Wilmington, DE is seeking a part-time teller to provide prompt, courteous service to members while processing deposits, withdrawals, loan payments and transfers. You will also balance cash drawer and complete related documentation to ensure accurate daily totals.

Qualifications include a high school diploma or equivalent, cash handling and customer service experience. Excellent verbal communication and basic math skills are essential for this role.

Qualifications

• High School diploma or the equivalent.
• Cash handling experience and customer service experience.

Responsibilities

• Follow credit union policies and all applicable laws and regulations.
• Perform routine member transactions including deposits, withdrawals, transfers and payments.
• Provide members with account status and loan payoff information.
• Cross-sell credit union products and services when possible.
• Process requests such as certified checks, stop payments, wire transfers and ATM applications.
• Balance teller drawer daily and balance through Check21.
• Support front desk and financial services staff as needed.
• Other duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Education

High School diploma

Job description

Job Details

Job Location: Foulk Road - WILMINGTON, DE 19803

Position Type: Part Time

Education Level: High School

Salary Range: $15.35 - $22.35 Hourly

Job Shift: Day

Job Category: Banking

Summary

Provides prompt, efficient and courteous service to members while processing transactions and answering questions. Completes transactions and related documentation for deposits, withdrawals, loan payments and transfer of funds. Cross-sells credit union services.

Duties/Responsibilities

• Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.
• Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, credit card payments, transfers, and check cashing, both over the counter and by mail..
• Provides members with account status, including current balances, account histories, and loan pay-offs.
• Cross-sell credit union products and services when possible.
• Process member requests such as certified checks, check re-orders, stop payments, wire transfers, ATM applications, and maintenance forms. Route them to the appropriate department.
• Total all work, process checks through Check21 and balance teller drawer daily.
• Support front desk and financial services employees as needed.
• Other duties as assigned.

Essential Functions

• Lifting of up to 20 pounds, twisting and kneeling are frequently required
• Extended sitting up to 95% of the time
• Bending, climbing, and reaching above and below shoulder level is occasionally required.
• Some exposure to dust and/or extreme noise levels may occasionally apply
• Basic mathematical skills (adding, subtracting, multiplying, dividing) are required
• Ability to use a PC software and office equipment.
• Excellent verbal communication skills.
• Must be bondable.

DISCLAIMER

The information in this position description has been designed to illustrate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties and responsibilities and/or qualifications required of any employee assigned to this position.

QualificationsEducation, Training and Experience

• High School diploma or the equivalent.
• Cash handling experience and customer service experience.