Part Time Teller

CUSB BANK; Cresco (IA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health & dental

401k with match

Incentives

PTO & holidays

Clothing reimbursement

Positive work culture

Job summary

CUSB Bank in Cresco, IA is seeking a part-time Teller to deliver superior customer service and perform financial transactions with accuracy. This role requires balancing cash drawers, handling customer inquiries, and following bank procedures in a friendly, community-focused environment.

We offer a comprehensive benefits package and 24–35 hours per week. A high school diploma or GED is required, along with basic math and strong communication skills to serve customers with professionalism.

Qualifications

• High school diploma or GED, or 1–2 years of relevant experience.
• Proficient with PC, printer, telephone, calculator, copy/fax.
• Strong Microsoft Office skills (Word, Excel, Outlook).
• Solid math skills (add/subtract/multiply/divide).
• Clear verbal and written communication.

Responsibilities

• Deliver superior customer service at every opportunity.
• Balance cash drawer accurately per procedures.
• Process checking and savings transactions and loan payments.
• Assist customers with gift cards, money orders, and safe deposit access.
• Learn teller software and bank equipment.
• Cross-train and fill in at any location as needed.

Skills

Customer service

Cash handling

Math skills

Communication skills

Attention to detail

Education

High school diploma or GED

1–2 years relevant experience

Tools

MS Office (Word, Excel, Outlook)

Job description

Description

Are you a people person? Do you care about your community? Have you always wanted to work somewhere that treats you like family? Do you love balancing (a cash drawer)? We have a great opportunity for you as a Part Time Teller at CUSB Bank!!

What is part time? 24-35 hours per week with full benefits package.

About Us

CUSB Bank is a family owned, community minded institution that has been around for 130 years and pride ourselves on being large enough to offer everything a customer needs while remaining small enough to know them by name. CUSB is committed to our employees and their families; believing work-life balance is a key to a happy employee and healthy workplace. Our company is built on 5 pillars: Communication, Trust, Collective Responsibility, Caring, and Pride. We take these 5 pillars into account in everything that we do at CUSB Bank.

Position Summary

The Teller role is responsible for delivering superior customer service, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality.

Benefits

• Health, Dental, Vision, Life, and Disability benefits
• Traditional and ROTH 401k options with 3% company match and profit sharing
• Incentive Compensation based on yearly company performance
• Paid time off and paid holidays
• Clothing reimbursement
• A positive, professional atmosphere with a healthy dose of fun

Responsibilities

• Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services
• Exercise discretion, judgment and initiative
• Learn the teller software and equipment needed to complete customer transactions
• Handle and balance a cash drawer per bank procedures and guidelines
• Count, wrap and bag coins
• Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions
• Assist customers with gift cards, cashier’s checks, money orders, and savings bonds
• Assist customers with entry to their safe deposit box
• Process incoming mail transactions
• Cross-train within the department and ability to work as Teller at any given location as may be required

Requirements

• High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience.
• Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines.
• Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook.
• Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing.
• Oral and written communication skills as appropriate to this position.
• Ability to read, write and speak the English language.
• Ability to write reports, business correspondence, and procedure manuals.
• Reasonably regular and predictable attendance.