Part Time Teller

PNC Investments; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading financial institution as a Part-Time Teller in Columbus, OH. In this role, you will enhance customer experiences and drive loyalty through effective banking solutions. Ideal for those seeking entry-level opportunities with a focus on customer service and financial education.

Benefits

Health coverage

Dental and vision insurance

401(k) with matching

Pension plan

Stock purchase plans

Accrual of vacation time after 90 days

Qualifications

• No degree required; high school diploma or GED preferred.
• Prior experience not required; skills and competencies are essential.

Responsibilities

• Deliver a unique customer experience and improve financial wellbeing.
• Identify banking opportunities and make appropriate referrals.
• Engage with customers and educate them on financial options.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

High school diploma or GED

Job description

Join to apply for the Part Time Teller role at PNC Investments.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part-Time Teller within PNC's Retail Banking organization, you will be based in Columbus, OH.

Branch Location:
5000 W Broad St
Columbus, OH 43228

Job Description

1. Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
2. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
3. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
4. Applies product and procedural knowledge to solve customer's problems.
5. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Employee Expectations

• Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• Watch this video to learn more about this and other opportunities on our team.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Core Competencies

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience or product knowledge. Prior experience is not required. A combination of education, certifications, and experience may be considered in lieu of a degree.

Education

No Degree required.

Certifications & Licenses

No Required Certifications or Licenses.

Benefits

PNC offers a comprehensive range of benefits, including health coverage, dental, vision, life insurance, 401(k) with matching, pension, stock purchase plans, and more. Part-time employees accrue vacation time after 90 days of service. Learn more at Your PNC Total Rewards.

Accommodation & EEO

If you require accommodations to participate in the application process, contact us at [e-mail] or call 877-968-7762. PNC fosters an inclusive workplace and provides reasonable accommodations for qualified applicants with disabilities. PNC is an equal opportunity employer, committed to diversity and inclusion.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Finance and Sales

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