Part-Time Team Member - Pet Supplies (North Hills)

Tomlinson's Feed; Austin (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Tomlinson's Feed in Austin, TX, locally owned for 80 years, seeks friendly team members to join our pet-loving family. As a Sales Floor Associate, you’ll help guests, stock shelves, unload shipments, and support daily store operations.

This role requires a flexible schedule including evenings and weekends, the ability to lift up to 50 pounds, a clean driving record, and access to an insured vehicle for potential deliveries.

Qualifications

• Must be 18 years of age.
• Lift up to 50 pounds regularly.
• Clean driving record.
• Access to an insured vehicle for delivery.
• Flexible schedule including evenings and weekends.

Responsibilities

• Be a constant presence on the sales floor helping guests and hitting sales goals.
• Unload shipments, rotate stock, and keep an inspection-ready store.
• Support leadership initiatives and uphold store culture and service levels.
• Maintain strong guest relationships through high levels of service and product knowledge.
• Assist with deliveries as needed and communicate store needs to leadership.

Skills

Customer service

Sales floor selling

Stock handling

Delivery support

Tools

Delivery app

Job description

Description

Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world‑class customer service. And, we want you to join our family!
Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition.

We value what matters most:

• Pet Health: From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas.
• Guest Delight: Our guests are the best (you'll see). We love to delight them with new products, services, and perks.
• A Happy Team: Tomlinson's is built by a fulfilled, competitively compensated team. Our starting wage is $15 per hour and team members are eligible for performance‑based increases.

If you’re a pet-loving people person in search of a family‑owned, friendly, and fur‑filled place to work, we want to meet you!
Here’s what you’ll do on a daily basis...

Sales Floor Operations:

Is a constant presence on the sales floor helping guests. Is actively selling Tomlinson’s core products and working hard to always hit sales goals.

• Spends the vast majority of shift on the sales floor:
• Building rapport with both guests.
• Assuring that customer service and satisfaction exceeds our guests’ expectations
• Unloading shipments, rotate stock, assist in maintaining an inspection ready store
• Supports and advocates for company and store leadership initiatives
• Maintains the company’s reputation, culture and vision while building relationships with guests through high levels of service and pet‑focused selling

Store Appearance:

Ensures store’s always aesthetically in compliance with Tomlinson’s Brand Standards

Communications:

In constant communication with Store leadership regarding store operations & needs.

This role also assists with deliveries as needed.

Requirements

• Lift and carry up to 50 pounds on a regular basis in order to stock the store, do carry‑outs for guests, and pick and deliver orders. This is an active role which requires you to be on your feet for the majority of your shift.
• Work a flexible schedule including evenings and weekends.
• Must be 18 years of age.
• A clean driving record.
• Access to an insured vehicle which can be used for delivery
• Up to date car registration
• A smartphone with the ability to use our delivery app to navigate.