Part-Time Table Games Supervisor - Lead Dealers

Rivers Casino; Philadelphia (Philadelphia County); Vor Ort; USD 17.000 - 28.000; Teilzeit

Zusammenfassung

Rivers Casino in Philadelphia is seeking a Part-Time Lead Table Games Dealer to supervise gaming areas, ensure game integrity, and manage staff performance. The role requires maturity, strong guest service orientation, and compliance with regulatory controls.

You will monitor dealers, open/close tables, inspect decks, track bets, handle guest concerns, and train team members. Flexibility for weekends/holidays is essential to support casino operations.

Qualifikationen

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Two or more years' related experience.
• Minimum of one year multi game dealing experience; knowledge of table games math, procedures, game protection and training requirements.
• Knowledge of a minimum of two table games (e.g., blackjack, craps, roulette) and specialty games.
• Strong leadership with focus on guest service and team member relations.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to present information clearly in one-on-one and small group settings.
• Ability to work flexible shifts, weekends and holidays.
• Ability to obtain and maintain licensing.

Aufgaben

• Monitors and supervises all assigned gaming areas.
• Opens and closes table games in assigned area; verify counts.
• Inspects card decks prior to play.
• Tracks and records player buy-ins, wins, losses and bets.
• Monitors bets and payouts and corrects as needed.
• Initiates and verifies fills to tables.
• Investigates and resolves guest complaints per procedures.
• Maintains security of all games.
• Responds calmly to guest issues and makes rational decisions.
• Remains alert to unusual activity and takes action within policy.
• Ensures compliance with regulatory controls (state and federal, PA Gaming Control Board).
• Train and manages staff per departmental standards and programs.
• Makes recommendations for Team Member discipline to Pit Manager.
• Assists with dealer performance review process.
• Performs all other duties as assigned.

Kenntnisse

Leadership

Guest service

Communication

Staff training

Problem solving

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Rivers Casino in Philadelphia is seeking a Part-Time Lead Table Games Dealer to supervise gaming areas, ensure game integrity, and manage staff performance. The role requires maturity, strong guest service orientation, and compliance with regulatory controls.

You will monitor dealers, open/close tables, inspect decks, track bets, handle guest concerns, and train team members. Flexibility for weekends/holidays is essential to support casino operations.