Part Time - Student (Undergraduate) - Ambassador

The Pennsylvania State University; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

The Pennsylvania State University Brandywine is seeking Penn State Brandywine undergraduates to serve as Student Ambassadors for the Student Affairs office. You will help with orientation, Welcome Week, and campus programs, staff front desks, and support event operations while representing the University with professionalism.

Successful candidates will demonstrate strong communication, customer service, and organizational skills, be able to multitask in a fast-paced team setting, and be

Qualifications

• Current Penn State Brandywine Undergraduate Student enrolled Fall 2026 with ≥24 credits by Spring 2027.
• Excellent communication, customer service, and organizational skills.

Responsibilities

• Assist incoming students and guests by guiding them to campus resources and introducing them to university life.
• Facilitate small group discussions on transition issues, involvement, diversity, health and safety, and personal responsibility.
• Present information on academic planning, requirements, goal setting, integrity, and exploring majors with advisers.
• Staff Welcome Desk and reception desk in the Student Union Building and assist with other Student Affairs tasks.
• Collaborate with a team of student leaders to answer questions and help first-year students connect.

Skills

Communication

Customer service

Organizational skills

Teamwork

Multitasking

Microsoft Office

Education

Undergraduate student at Penn State Brandywine

Tools

Microsoft Office

Job description

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State Brandywine is currently seeking to hire Penn State students to work as Student Ambassadors for its Student Affairs office. Reporting to the Student Activities and Recreation Coordinator, the Student Affairs Student Ambassador position will assist in carrying out Student Affairs initiatives including, but not limited to, New Student Orientation, Orchard Hall Welcome Crew, New Connections, Week of Welcome, Homecoming, Parents & Family Weekend, Open House, and Accepted Student programs. In addition, Student Affairs Student Ambassadors will staff the Student Union Building Welcome Desk, Student Affairs Reception Desk, and assist with other tasks to support Student Affairs.

Job Duties

• Assist incoming Penn State Brandywine students as well as their guests by introducing them to campus and its resources, leading conversations about the transition from high school to college and acting as a representative of the Pennsylvania State University.
• Responsible for facilitating small group discussion and activities on subjects including transition issues, involvement on campus, diversity and inclusion, health and safety, personal responsibility, and responsible decision‑making.
• Responsible for presenting information to students on educational planning, including academic requirements, academic goal setting, academic integrity, and exploring academic majors alongside academic advisers.
• Serve as a resource and guide to new students and their guests throughout the NSO session.
• Work cooperatively within a team of fellow student leaders to accomplish tasks, respond to questions from students and guests about university life using personal experiences in a professional manner, and encourage students to establish meaningful connections with other first-year students.

Welcome and Student Affairs Reception Desk tasks

• Answering questions and providing directions for students, staff, and campus guests.
• Answering telephone calls.
• Maintenance and signing out of game equipment.
• Selling tickets for campus events and trips.
• Distributing and collecting paperwork for Student Affairs.
• Other desk functions to be assigned.

Responsibilities when scheduled outside the Welcome Desk

• Creation and distribution of marketing materials.
• Assisting with weekly programs.
• Sorting mail.
• Office maintenance and organization.
• Other support duties as assigned.

The Student Affairs Student Ambassador is a student leadership opening that challenge students in self‑evaluation and reflection throughout their experience and develop a personal growth plan. Students in this position will gain improved work ethic, time management, collaboration, leadership, communication, and public speaking skills; have an opportunity to network with university staff; and gain an increased understanding of careers in higher education.

Student Affairs Student Ambassadors will be expected to always act in a professional manner and respect all individuals in our diverse university community. Student workers in this position are expected to read, understand, and adhere to established expectations, including a confidentiality agreement due to the sensitive nature of some Student Affairs services (e.g.: Counseling, food pantry access).

Requirements and Qualifications

Current Penn State Brandywine Undergraduate Student enrolled in Fall 2026 Semester that has completed at least twenty‑four (24) credits by the end of the Spring 2027 Semester and is in good standing with the University. Student Affairs Student Ambassadors must be able to be flexible and patient, as this can be a demanding and fast‑paced working environment. Successful candidates must possess excellent communication, customer service, and organizational skills. Candidates must also demonstrate the ability to work on a team and multitask. The ability to use Microsoft Office Suite is required, and prior experience in office setting or in customer service is preferred. This opening is part-time, up to 20 hours per week.

Contact Tina Brackett‑Wood ([e-mail]) with questions.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive.

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom - it's the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land‑grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.