Part-Time Student Experience Assistant

Indiana University; Bloomington (IN); On-site; USD 17,047 - 24,280; Part time

Job summary

Indiana University in Bloomington is seeking a Student Experience Assistant to provide administrative support in the School of Nursing. Responsibilities include managing inquiries, supporting students, and collaborating with advising teams.

The ideal candidate must be enrolled at Indiana University, possess strong communication skills, and have a commitment to diversity. This part-time role offers a flexible schedule of up to 20 hours a week, starting at $15.00 per hour.

Qualifications

• 1 year experience in an administrative support role.
• Experience in higher education.

Responsibilities

• Manage Nursing's inbox and answer incoming inquiries.
• Collaborate with IUSON Undergraduate Advising.
• Provide support for IUSON Bloomington visits.

Skills

Excellent written and verbal communication skills

Working knowledge of Microsoft Office

Exceptional organizational skills

Ability to maintain confidential information

Customer service skills

Cultural competency

Education

Currently enrolled as a student at Indiana University

Tools

Microsoft Office

OneDrive

Canvas

Job description

NURSING (BL-NURS-IUBLA)

Indiana University School of Nursing (IUSON) is a global leader in creating innovative learning environments that support excellence in education and research to advance the health of the world's citizens. Since its founding in 1914, Indiana University School of Nursing has evolved into the largest nursing school in the country that offers a full range of academic degrees from BSN to doctorate. Through education, practice, advocacy, research, and collaboration, Indiana University School of Nursing prepares nurses with the knowledge and resources to transform the health of the communities we serve.

The Student Experience Assistant position will be responsible for the day-to-day administrative tasks of School of Nursing. This position serves as first-line support to prospective students, visitors, faculty, staff, and guests of the IUSON Bloomington.

Department Specific Responsibilities

• Provides swift responses or next-level referral for on-site and virtual incoming inquiries.
• Manages Nursing's inbox.
• Answers and directs incoming phone calls.
• Collaborates with IUSON Undergraduate Advising team to develop and implement programming and resources for the First Year Experience.
• Updates file resources in print and virtual formats.
• Provides back-up support for IUSON Bloomington Regional Academic Health Center visits.
• Assists staff with miscellaneous tasks as assigned.

Education

• Currently enrolled as a student at Indiana University

Work Experience

• 1 year experience in an administrative support role
• Experience in higher education

Skills

• Professional demeanor with excellent written and verbal communication skills
• Working knowledge and/or the ability to learn Microsoft Office, OneDrive, and Canvas
• Exceptional organizational skills
• Illustrated attention to detail
• Demonstrates ability to maintain confidential informationDemonstrates customer service skills
• Highly thorough and dependable
• Ability to work well with a wide range of people
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This position will begin in September.

Bloomington, Indiana

This is an in-person position.

$15.00 per hour

This is a part-time position up to 20 hours per week.

Requires weekly availability between 8:00 AM-5:00 PM. Flexibility to shift schedule on days of exams and other important events is helpful.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.