Part-Time Store Team Lead: Customer Experience & Ops

dollartree; Leesburg (VA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Leesburg, VA is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, supervise associates, and help ensure a safe, clean, and welcoming shopping environment.

In this role you will organize merchandise, manage opening/closing tasks, monitor promotions, handle payroll and scheduling, and uphold company policies.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive manner and address questions or concerns
• Transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures as needed
• Process directives and communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits), and loss prevention
• Maintain well-stocked sales floor and organized stockroom to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and safety guidelines and ensure associates follow procedures
• Help Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment with customers and staff
• Maintain cleanliness throughout the store; bathrooms, floors, trash, and presentation
• Other duties as assigned

Skills

Communication skills

Interpersonal skills

Written communication

Customer service

Team environment

Leadership potential

Education

High school diploma or equivalent

Job description

Dollar Tree in Leesburg, VA is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, supervise associates, and help ensure a safe, clean, and welcoming shopping environment.

In this role you will organize merchandise, manage opening/closing tasks, monitor promotions, handle payroll and scheduling, and uphold company policies.