Part Time Store Supervisor - The Street at Chestnut Hill - Chestnut Hill, MA

Side Hamburg; Newton (MA); On-site; USD 30,000 - 50,000; Part time

Job summary

An innovative company is seeking a Part Time Store Supervisor to lead a dynamic team in creating exceptional retail experiences. This role involves managing store operations, mentoring associates, and enhancing customer satisfaction. The ideal candidate will possess strong leadership skills, a passion for customer service, and a knack for problem-solving. Join a forward-thinking organization dedicated to improving lives through better sleep and enjoy unique perks like employee discounts and gifted bedding. If you're ready to make a difference in a fast-paced environment, this opportunity is for you!

Benefits

Employee Discount

Potential Bonus

Gifted Bedding

Paid Sick Time

Qualifications

• 1-2 years experience as a people leader in retail or customer service.
• Outstanding communication skills and ability to influence others.

Responsibilities

• Assume managerial duties in the absence of the Store Manager.
• Lead and advise the associate team on the sales floor.

Skills

Leadership

Customer Service

Communication

Problem Solving

Financial Management

Job description

Part Time Store Supervisor - The Street at Chestnut Hill - Chestnut Hill, MA

Chestnut Hill, MA

Looking for a job to get you out of bed?

At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life!

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
• Help lead and advise associate team on sales floor with goal driven approach.
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
• Help Casper reinvent retail by creating unique, optimal retail experiences.

Our dream candidate is...

• 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
• Deep and demonstrated understanding of service excellence in a consumer environment.
• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious and a solves problems with grace and optimism.
• Financial management experience preferred.
• Ability to lift at least 50lb
• The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.

The syrup on your waffles

• Employee Discount to use on whatever you like! (with a few exceptions)
• Salary to pay your bills and a potential bonus for some splurging
• Gifted Bedding after tenure milestones
• Paid Sick Time

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As set forth in Casper Retail’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.