Part-Time Store Sales Representative

Sherwin-Williams; Lowell (MA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking part-time Sales Representatives to drive sales growth at a local store. This role involves engaging customers, generating leads, and providing exceptional service in the Paint and Pro departments. You will have the opportunity to build productive relationships, assist with sales transactions, and maintain high product standards. If you have a passion for customer service and sales, this is a fantastic opportunity to join a dynamic team and make a significant impact in a vibrant retail environment.

Qualifications

• Must be at least 18 years old and authorized to work in the U.S.
• Ability to lift and carry up to 50 lbs frequently.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs.

Skills

Customer Service

Sales Techniques

Product Knowledge

Communication Skills

Problem Solving

Education

High School diploma or GED

Tools

Tinting and Mixing Equipment

Job description

Stores Sales Representatives drive top-line sales growth at an assigned Lowe’s store. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising.

Part-Time Sales Representatives are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products.

The individual selected for this role will be expected to work at Lowe’s Store #2657, located at: 50 Lowes Way, Lowell, MA 01851. This is a part-time position working evenings and weekends. The schedule is based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• High School diploma or GED
• At least one (1) year of experience working in delivery, retail, or customer service
• Previous experience selling paint and paint-related products
• Experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in Spanish

Responsibilities

Service

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain precise work order files and formulas
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Maintain in-stock and presentable condition in assigned areas
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Comply with inventory control procedures
• Train Lowe’s associates on product knowledge and application methods
• Facilitate in-person customer transfers from paint to pro desk
• Provide in-store Pro Desk support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events

Sales

• Promote and represent Sherwin-Williams brand standards and product strengths to Lowe’s associates, customers, and contractors
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Assist Sales Representatives in generating sales leads by contacting customers and maintaining call logs