Part-Time Store Merchandising Associate

Kohl's; White Lake (WI); On-site; USD 15,627 - 22,256; Full time

Job summary

Kohl's in Wisconsin is hiring a Sales Floor Associate to execute merchandising, pricing and recovery while delivering excellent customer service. You will greet customers, replenish the floor, assist with products and services, and support pricing activities to ensure a smooth, engaging shopping experience.

This role emphasizes teamwork, integrity, and meeting performance goals, with flexible hours including days, nights, weekends, and holidays, plus a focus on safety and customer satisfaction.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: Client facing retail or service industry experience.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
• Prevent loss by following all product protection standards.
• Support and partner with other associates on merchandising incoming product.
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals.

Skills

Customer service

Multi-tasking

Verbal/written communication

Interpersonal skills

Attention to detail

Job description

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
• Prevent loss by following all product protection standards.
• Support and partner with other associates on merchandising incoming product.

All Associate Roles

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: Client facing retail or service industry experience.

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time.

• Ability to perform the accountabilities listed in the "What You’ll Do" Section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• Perform work in accordance with the Physical Requirements section.

Physical Requirements

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.

Pay Starts At: $13.75