Part-Time Store Merchandising Associate

Kohl's Illinois, Inc.; Germantown (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a dynamic retail environment. This role focuses on delivering exceptional customer service while executing merchandising standards and maintaining a vibrant sales floor. Ideal candidates will possess strong communication skills and a customer-first mindset. With flexible hours and a supportive team atmosphere, this position offers an exciting opportunity to grow in the retail sector. Join a company that values teamwork and integrity, and enjoy a variety of benefits that promote work-life balance and personal well-being.

Benefits

PTO

Vacation Buy Program

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

401k

Flexible Spending Accounts

Life Insurance

Legal Assistance

Qualifications

• Strong customer service skills with attention to detail and ability to multi-task.
• Effective verbal and written communication skills.

Responsibilities

• Execute merchandising standards and maintain product presentation.
• Engage customers and assist with their needs while ensuring a positive experience.
• Support pricing activities and prevent loss through product protection.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Attention to Detail

Multi-tasking

Education

No formal education required

Job description

About the Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
• Prevent loss by following all product protection standards.
• Support and partner with other associates on merchandising incoming product.

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred

• Client facing retail or service industry experience.

Pay Range: $17.25 - $24.90

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).