Part-Time Store Lead — Elevate Customer Experience

TravisMathew; Chandler (AZ); On-site; USD 26,000 - 29,000; Full time

Job summary

TravisMathew is seeking a Retail Supervisor in Chandler, AZ to lead in-store service, drive sales and build client relationships. You will mentor staff, oversee product knowledge and visual merchandising, and coordinate events and CRM activities to reward repeat business.

Responsibilities include achieving KPIs, managing floor operations, and collaborating with cross-functional teams to deliver a superior customer experience. Requires retail management experience and strong communication skills.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• 1–3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

Microsoft Applications

POS systems

Back office ops

Visual merchandising

Recruitment/training

Written and verbal comms

Team mentoring

Independent decision making

Evening/weekend availability

Education

Bachelor’s Degree in Business or related field

Retail store management experience 1–3 years

Client services experience 2 years

Tools

POS systems

Microsoft Office Suite

Job description

TravisMathew is seeking a Retail Supervisor in Chandler, AZ to lead in-store service, drive sales and build client relationships. You will mentor staff, oversee product knowledge and visual merchandising, and coordinate events and CRM activities to reward repeat business.

Responsibilities include achieving KPIs, managing floor operations, and collaborating with cross-functional teams to deliver a superior customer experience. Requires retail management experience and strong communication skills.