Part-Time Store Associate: Shipping & Customer Service

The UPS Store #6279; Oxnard (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A well-known shipping services provider located in Oxnard, CA is seeking a Part-Time Center Associate to deliver exceptional customer service. Responsibilities include assisting customers with shipping needs, operating various machines, and maintaining a professional demeanor. Ideal candidates should possess a high school diploma or GED, strong computer skills, and previous retail experience. Flexibility to work 20 to 30 hours a week is required. This position offers opportunities for growth and development in a supportive environment.

Qualifications

• Previous retail sales experience preferred.
• High school diploma or GED required.
• Strong verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practice good listening skills.
• Take ownership of the customer’s shipping needs and offer solutions.

Skills

Strong customer service

Strong computer skills

Effective communication

Retail sales experience

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

UPS Store Part-Time Associate job at The UPS Store #6279. Oxnard, CA.

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 20 to 30 hours per week for a 7-day work week