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Ein etabliertes Einzelhandelsunternehmen sucht engagierte Mitarbeiter, die exzellenten Kundenservice bieten und die Betriebsabläufe im Geschäft unterstützen. In dieser Rolle sind Sie für die Verarbeitung von Produkten, die Auffüllung des Verkaufsraums und die Unterstützung des Kundenservice verantwortlich. Sie haben die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Teamarbeit und Integrität geschätzt werden. Flexible Arbeitszeiten, einschließlich Abenden und Wochenenden, sind erforderlich, was Ihnen die Möglichkeit gibt, Ihre Arbeitszeiten an Ihre Bedürfnisse anzupassen. Wenn Sie eine Leidenschaft für Kundenservice haben, ist dies die perfekte Gelegenheit für Sie.
About the Role
In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You’ll Do
Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
Replenish the sales floor as necessary based on sell through and seasonal changes
Engage customers by greeting them and offering assistance with products and services
Execute all product protection standards
Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl’s are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience