Part Time Stihl Technician

Ace Hardware Corporation; Town of Hebron (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Ace Retail Group is seeking a STIHL Technician to repair and demonstrate STIHL power equipment, while delivering outstanding customer service and driving sales. Responsibilities include parts ordering, inventory integrity, and maintaining displays.

Qualifications include a High School or GED, strong math and reading skills, ability to lift up to 50 lbs regularly, and effective communication. Join a team that emphasizes core values and customer satisfaction.

Qualifications

• Ability to read and interpret safety rules and manuals.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to compute rate, ratio, and percentage and read graphs.
• Ability to work independently and adapt to flexible hours.
• Effective verbal and written communication; teamwork.
• Physical ability to stand, walk, bend, lift up to 50 lbs regularly and 100 lbs occasionally.

Responsibilities

• Repair and service STIHL equipment and ensure it's ready.
• Order repair parts as needed.
• Check in/out equipment properly.
• Maintain repair and maintenance schedules.
• Identify pricing irregularities.
• Provide high levels of customer service.
• Handle paperwork including price changes and tags.
• Receive and replenish stock; merchandise displays.
• Maintain inventory accuracy and cycle counts.
• Follow store recovery and cleanliness checklist.
• Stay familiar with new products and promotions.
• Engage Ace Rewards members to maximize participation.
• Communicate effectively with colleagues and customers.
• Perform other duties as assigned.

Skills

Reading docs

Mathematics

Independence

Flexible hours

Communication

Teamwork

Physical stamina

Education

High School or GED

Job description

About Ace Retail Group

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

General Summary

The STIHL Technician will be mechanically inclined and have experience in small engine repair and equipment maintenance, preferably with STIHL power equipment. The STIHL Technician will have the ability to show consumers how to properly use a wide variety of STIHL power equipment. In addition, this position will be responsible for maintaining outstanding customer service, generating sales, merchandise products, own assigned departments, and supports the store management team.

Essential Duties and Responsibilities

• Equipment Repair: Ensures equipment is repaired, safe, and ready to process.
• Orders repair parts as needed for equipment repair.
• Validates proper check in and check out of equipment.
• Maintains repair schedule and regular maintenance schedules for all STIHL equipment.
• Identifies and notifies management of any pricing irregularities in the system.
• Customer Service & Sales: Ensure customers are provided with the highest levels of customer service.
• Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
• Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
• Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
• Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand.
• Follows the maintenance checklist to ensure proper store recovery and cleanliness.
• Maintains familiarity with new products and ad merchandise.
• Engage the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
• Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
• Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING - In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful. EXCELLENCE - Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best. LOVE - Love the people, love the work and love the results. INTEGRITY - For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics. GRATITUDE - We recognize that we are blessed to be in the business of serving others. HUMILITY - We strive for greatness with a humble, modest, and respectful attitude. TEAMWORK - We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.

Minimum Skills, Requirements and Qualifications

High School or GED equivalent. Ability to read and interpret documents such as safety rules, manufacture assembly directions, operating and maintenance instructions and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Ability to work independently. Ability to work flexible hours. Effective communication skills (verbal and written). Ability to foster teamwork and collaboration and motivate others both internal and external to perform enthusiastically. Standing, walking, bending, lifting (up to 50lbs) regularly, and lifting (up to 100lbs) occasionally with assistance, and climbing.

Compensation Details

$15 per hour

Equal Opportunity Employer

Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.