Part Time Start Center Lead

Kentucky Community and Technical College System; Covington (FL); On-site; USD 19,000 - 27,000; Part time

Job summary

Gateway Community & Technical College in Covington is seeking a Part-Time Start Center Lead to deliver frontline student services and support daily operations. The role connects students and the community with campus resources and helps maintain a welcoming, student-focused environment that advances institutional success initiatives.

The position requires a high school diploma (associates preferred), strong communication, independence, and the ability to multitask in a fast-paced setting.

Qualifications

• High School required; Associate’s preferred.
• Must work independently with strong organizational skills.
• Detail-oriented, self-motivated, and able to adapt in a fast-paced environment.
• Excellent verbal and written communication; ability to engage diverse student backgrounds.
• Proficient with Microsoft Office and recordkeeping.

Responsibilities

• Provides frontline Start Center support and exceptional customer service.
• Serves as first contact for students and community, connecting to campus resources.
• Maintains accurate records and supports daily operations and scheduling.
• Collaborates with team to ensure an organized, safe environment and supports projects.

Skills

Independent work

Detail-oriented

Self-motivated

Multitasking

Customer service

Communication skills

Microsoft Office

Education

High School required

Associate’s preferred

Tools

Microsoft Office

Job description

Title: Part Time Start Center Lead

Salary Range: $16.50 / hour

Contract Term Length: Not Applicable

Standard Hours: 24.5 / week

Work Location: On-Site

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Covington

Department: Start Center

Total Rewards

Gateway Community & Technical College offers an attractive work environment that supports excellence, innovation, and creativity.

Job Summary

The Start Center Lead provides advanced customer service and operational support for the Start Center, helping connect students and community members with resources, supporting daily functions, and contributing to a welcoming and student-focused environment that advances institutional success initiatives.

Job Duties:

Provides frontline support for the Start Center by delivering exceptional customer service, serving as the first point of contact for students and the community, connecting individuals with appropriate campus resources, maintaining accurate records, supporting daily operations and scheduling, collaborating with team members to ensure an organized and safe environment, and assisting with departmental projects and other duties as assigned.

Minimum Qualifications:

• High School required, Associate’s preferred
  
• Must be able to work independently.
  
• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
  
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
  
• Excellent verbal and written communication skills.
  
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
  
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).
  

Preferred Qualifications:

• Previous experience in a community college setting

Additional Skills Requested:

• Exceptional customer service and interpersonal skills
  
• Strong verbal and written communication skills
  
• Organizational and time management abilities
  
• Problem-solving and conflict resolution skills
  
• Attention to detail and accuracy in recordkeeping
  
• Ability to multitask and prioritize responsibilities in a fast-paced environment
  
• Leadership, team collaboration, and staff coordination skills
  
• Proficiency with Microsoft Office and related technology systems
  
• Ability to maintain confidentiality and handle sensitive information appropriately
  
• Commitment to student success, inclusion, and service excellence
  
• Ability to exercise sound judgment and make independent decisions
  
• Reliable transportation and ability to travel between campus locations as needed
  

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.