Part-Time Spa Concierge — 5-Star Guest Experience

MPB Hotel LLC; Manalapan (FL); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Eau Resort & Spa in Manalapan, FL seeks a part-time Spa Concierge to deliver luxurious, Forbes Five-Star level service and create a relaxing guest experience. This role emphasizes attentiveness, elegance, and a guest-first approach in a premier resort setting.

As a key team member, you will be required to work weekends and holidays, maintaining a professional appearance and a calm demeanor under pressure while supporting a high-touch guest experience.

Qualifications

• Previous customer service experience, preferably in the hospitality industry.
• Professional manner, discretion, and appearance.
• Must be able to keep calm and composed under pressure.
• Ability to stand for long periods.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Previous experience working in AAA, Five-Diamond, Forbes Five-Star property.
• Must have an eye for detail.
• Must be able to build rapport with guests.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co-workers as part of a team.

Responsibilities

• The Spa Concierge is responsible for ensuring consistent delivery of exceptional luxurious, 5-Star service for all guests while creating a comfortable, relaxing personal experience.
• We have a Part-Time position available.
• All candidates must be able to work weekends, holidays and evenings.

Skills

Customer service

Hospitality

Professional demeanor

Discretion

Face-to-face

Communication

Teamwork

Flexibility

Job description

Eau Resort & Spa in Manalapan, FL seeks a part-time Spa Concierge to deliver luxurious, Forbes Five-Star level service and create a relaxing guest experience. This role emphasizes attentiveness, elegance, and a guest-first approach in a premier resort setting.

As a key team member, you will be required to work weekends and holidays, maintaining a professional appearance and a calm demeanor under pressure while supporting a high-touch guest experience.