Part-Time Showroom Guest Experience Associate

Emerald-Queen-Hotel-&-Casino; Fife (WA); On-site; USD 19,673 - 28,019; Part time

Job summary

Emerald Queen Casino in Fife, WA is seeking a Part Time Showroom Usher to deliver exceptional guest service during events in our casino showroom. You will assist guests with seating, answer questions, resolve disputes, and help ensure a pleasurable experience for all attendees.

The role requires standing for extended periods, reading ticket information in dim lighting, and flexibility to work day, swing, graveyard shifts and holidays.

Qualifications

• High School Diploma or GED equivalent is required.
• Must possess excellent guest service skills.
• Must be able to stand and sit for extended lengths of time; read ticket information in dim lighting; tolerate a smoke-filled environment.

Responsibilities

• Assist guests with seating and directions in the showroom.
• Answer questions and resolve disputes consistent with casino policies.
• Provide courteous service to ensure a pleasurable guest experience during events.

Skills

Guest service

Communication

Education

High School Diploma or GED

Job description

Emerald Queen Casino in Fife, WA is seeking a Part Time Showroom Usher to deliver exceptional guest service during events in our casino showroom. You will assist guests with seating, answer questions, resolve disputes, and help ensure a pleasurable experience for all attendees.

The role requires standing for extended periods, reading ticket information in dim lighting, and flexibility to work day, swing, graveyard shifts and holidays.