Part-Time ShopGoodwill Product Specialist- Washington, IL

Goodwill-of-Central-Illinois; Washington (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

Goodwill-of-Central-Illinois is seeking a Part-Time ShopGoodwill Product Specialist to support online sales and in-store operations. You will help identify high-value donations and organize products for eCommerce and retail displays, while contributing to training, posting efficiency, and maintaining a tidy work area.

You will work with a team to meet sales goals and provide excellent service to customers, with emphasis on reliability and accuracy in a fast-paced environment.

Qualifications

• Degree and credential requirements: none; demonstrated capability and willingness to learn are valued.
• Excellent customer service and communication skills required.
• Ability to identify high-value items and assist in processing for online sales.

Responsibilities

• Searches incoming donations for high-value merchandise.
• Processes and organizes products for eCommerce and in-store showcases.
• Completes training to support online sales goals.
• Maximizes online posting percentage while maintaining a high average ticket.
• Maintains clean and orderly work area.
• Hits financial goals and budget targets.

Skills

Customer Focus

Teamwork

Communication Skills

Technical Knowledge

Continuous Learning

Results-Oriented

Ethical

Attention to Detail

Industry Knowledge

Physical Stamina

Problem Solving

Tools

G Suite

MS Office

Databases

Internet Navigation

Job description

Position Status: Part-TimeHourly Rate: $17.00Location/Address: 301 N Cummings Ln, Washington, IL 61571Job SummaryThe ShopGoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.Example Duties and ActivitiesSearches incoming donations for high-value merchandise.Processes and organizes products for eCommerce and in-store showcases.Completes all required training to assist the site in achieving online sales goals.Maximizes online posting percentage while maintaining a high average ticket.Maintains clean and orderly work area.Hits financial goal/budget.Required CompetenciesDegree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills. Good retention and ability to apply learning to a future set of parameters.Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results.Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.Preferred CompetenciesIndustry Expertise - Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.Other RequirementsReasonable accommodations may be made to enable people with disabilities to perform essential job functions.Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.Benefits: Part-time employees may participate in a comprehensive benefits program that includes:Employee Assistance Program (EAP) and free Mental Health Counseling ServicesRobust discount and wellness programmingFinancial education programSabbatical leaveDaily pay options availableMission and Values: click here (for IN) and here (for IL)Goodwill is an EEO Employer/Vet/Disabled employerRetail1