Part-Time ShopGoodwill Product Specialist- Washington, IL

Goodwill of Central and Southern Indiana, Inc.; Washington (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Daily pay options

Financial education program

Sabbatical leave

Employee assistance program

Job summary

Goodwill of Central Illinois (via the Washington, IL location) seeks a part-time ShopGoodwill Product Specialist to identify high-value donations and forward select items to our eCommerce operations. The role supports store leadership and performs in-store duties as needed.

You will assist with processing donations, optimize online postings, and help the team reach online sales targets while maintaining a clean and organized work environment. Prior experience not required; training provided.

Qualifications

• Customer focus and satisfaction with products and services
• Teamwork and collaborative contribution
• Clear communication in multiple formats
• Technical knowledge of G Suite, MS Office, databases
• Continuous learning and applying feedback
• Results-oriented with ability to prioritize tasks
• Ethical conduct and confidentiality
• Attention to detail and safety awareness

Responsibilities

• Search incoming donations for high-value merchandise and select items for eCommerce
• Process and organize products for online and in-store showcases
• Complete required training to support online sales goals
• Maximize online posting percentage while maintaining high ticket averages
• Maintain a clean, safe, and orderly work area
• Hit financial goals and budget targets

Job description

Position Status: Part-Time Hourly Rate: $17.00 Location/Address: 301 N Cummings Ln, Washington, IL 61571

Job Summary

The ShopGoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.

Example Duties and Activities

Searches incoming donations for high-value merchandise. Processes and organizes products for eCommerce and in-store showcases. Completes all required training to assist the site in achieving online sales goals. Maximizes online posting percentage while maintaining a high average ticket. Maintains clean and orderly work area. Hits financial goal/budget.

Required Competencies

Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

Customer Focus – Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.

Teamwork – Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.

Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

Technical Knowledge – Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.

Continuous Learning – Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills. Good retention and ability to apply learning to a future set of parameters.

Results‑Oriented – Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results.

Ethical – Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.

Attention to Detail – Attends to details and pursues quality in accomplishing tasks, including safety awareness.

Preferred Competencies

Industry Expertise – Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.

Other Requirements

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. Hard to Very Hard Physical Work – Is able to spend time in excess of 8 hours sitting, standing, walking stooping, kneeling and crouching. Uses hands to grasp, carry, feel or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations. Visual Acuity – Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.

Benefits:

• Employee Assistance Program (EAP) and free Mental Health Counseling Services
• Robust discount and wellness programming
• Financial education program
• Sabbatical leave
• Daily pay options available

Mission and Values:

click here (for IN) and here (for IL)

Goodwill is an EEO Employer/Vet/Disabled employer Retail1 Goodwill of Central Illinois was founded in 1934 and is recognized as a 501(c)(3) non-profit organization by the Internal Revenue Service.

We serve 21 counties within Central Illinois and operate retail stores in Peoria, East Peoria, Pekin, Peru, Washington, Canton, Galesburg, Kewanee, Macomb and Morris. We also operate attended donation centers in Peoria, Bartonville, Chillicohe, Morton, Minooka, and Ottawa. Additionally, we offer Employment Services Center in Peoria, Galesburg and Pekin and a veterans’ home in Peoria.

Goodwill Industries of Central Illinois employs more than 400 people.

All the proceeds from Goodwill stores goes toward fulfilling our mission of “helping communities prosper by transforming donations into life and job skills training and employment services.”

We are an Equal Employment/Affirmative Action employer.

We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Goodwill Legacy Group participates in E-Verify.

All individuals hired will be required to complete the federal employment eligibility verification process.

Please review the E-Verify Participation and Right to Work here.

If you need a reasonable accommodation for any part of the application process, please email at [e-mail] and let us know the nature of your request and your contact information.

Requests for accommodation will be considered on a case‑by‑case basis.

Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

To check the status of your application, login to your account and you will see your status by job or email the Applications team at [e-mail]