ShopGoodwill Product Specialist

Goodwill Legacy Group; Indiana (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Comprehensive health plan

Paid time off (PTO) and holidays

Tuition reimbursement

Job summary

The ShopGoodwill Product Specialist at Goodwill Legacy Group works inside the Camby store to identify and forward high-value items for online sales, while supporting in-store operations. You will help curate merchandise for eCommerce, assist management, and ensure a clean, efficient shop environment.

You will use G Suite and MS Office to manage listings, coordinate with the ecommerce team, and grow online revenue.

Qualifications

• Strong customer-focused service in a retail setting
• Ability to work with diverse customers and internal teams
• Clear communication in person, written, and digital formats
• Solid technical comfort with standard software tools
• Willingness to learn and apply feedback for improvement
• Detail-oriented with accuracy in handling products and data
• Ethical handling of confidential information and procedures
• Able to prioritize multiple tasks in a fast-paced environment

Responsibilities

• Identify high-value donations and forward to eCommerce facility
• Prepare and organize products for online and in-store showcases
• Complete required training to support online sales goals
• Maintain clean, orderly work area and meet store targets
• Contribute to achieving financial goals and quotas

Skills

Customer Focus

Teamwork

Communication

Tech Knowledge

Continuous Learning

Results Orientation

Ethics

Attention to Detail

Industry Knowledge

Tools

G Suite

MS Office

Databases

Internet Navigation

Job description

Position Status: Full-TimeHourly Rate: $12Location/Address: 10333 Prosperity Circle, Camby, IN 46113Job SummaryThe Shopgoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.Example Duties and ActivitiesSearches incoming donations for high-value merchandise.Processes and organizes products for eCommerce and in-store showcases.Completes all required training to assist the site in achieving online sales goals.Maximizes online posting percentage while maintaining a high average ticket.Maintains clean and orderly work area.Hits financial goal/budget.Required CompetenciesDegree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills. Good retention and ability to apply learning to a future set of parameters.Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results.Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.Preferred CompetenciesIndustry Expertise - Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.Other Requirement: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.Benefits: Full-time employees may participate in a comprehensive benefits program that includes:Continuing education and leadership development as well as tuition reimbursementComprehensive health planGenerous paid time off (PTO) and paid holidaysSabbatical and parental leavesLife, dental and vision insuranceShort- and long-term disability plansNationally recognized preventive health and wellness programSection 125 pretax health spending account, dependent care spending account, and premiumsRetirement planning options with generous company % matchMission and Values: click here (for IN) and here (for IL)Goodwill is an EEO Employer/Vet/Disabled employerRetail1