Part-Time Shift Supervisor, The Kings Inn Family Shelter

CAMBA; New York (NY); On-site; USD 37,800 - 46,200; Part time

Benefits offered by this job

Part-Time

32 hours per week

Job summary

CAMBA seeks a Part-Time Shift Supervisor for The Kings Inn Family Shelter in New York City. The role oversees resident services, coordinates staff, and ensures safety and documentation accuracy to support client progress.

The position requires strong communication, supervisory skills, and adherence to regulatory standards. It offers 32 hours per week at $25.75/hour in a supportive, mission-driven environment.

Qualifications

• HS Diploma or GED required with relevant experience.
• AA degree or BA/BSW with experience preferred.
• Experience working in shelter or social services is valued.

Responsibilities

• Communicate effectively with clients, staff, and funders.
• Coordinate day-to-day work of residence staff.
• Monitor safety policies and incident reporting.
• Lead staff meetings and provide coaching.
• Prepare and submit program reports to CAMBA and funders.

Skills

Communication

Staff supervision

Quality Assurance

Regulatory compliance

Group facilitation

Client interaction

Education

High school diploma or GED

Associate degree

Bachelor's degree

Tools

HRA Public Assistance system

DHS 4002 system

Job description

Part-Time Shift Supervisor, The Kings Inn Family Shelter

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop‑in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug‑free facility. Homeless (often mentally ill and substance‑abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing.

Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug‑free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two‑story facility has rooms of various sizes, common areas and provides on‑site security and social services.

Reports To: Director of Security and Operations

What The Part‑Time Shift Supervisor Does:

• Access client data using the HRA Public Assistance system and DHS 4002 system as needed.
• Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
• Conduct Quality Assurance and regulatory compliance.
• Coordinate and facilitate groups and trainings.
• Coordinate the day‑to‑day work of residence staff to ensure client success.
• Coordinate/conduct nightly rounds to monitor the facility.
• Develop program content for ADL staff.
• Encourage teamwork among direct reporting staff as well as among peers.
• Investigate all complaints and/or incidents.
• Lead and participate in administrative and staff meetings as requested.
• Maintain client contact and feedback such as provide daily wakeup calls for all clients in the facility.
• Maintain professional relationships with clients and client confidentiality.
• Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
• Monitor clients' progress toward their goals (dates achieved) and document via progress notes.
• Monitor clients' safety and ensure safety policies and procedures are practiced daily.
• Motivate, coach and counsel direct reporting staff to excel.
• Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.
• Plan and organize program activities to maximize program contract's goals and performance targets.
• Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
• Respond to emergencies in an appropriate and professional manner.
• Review all documentation related to clients' progress for accuracy, completeness, and clarity.
• Schedule and ensure adequate staffing levels.
• Screen all clients exiting the shelter for 30 days or more for non‑shelter alternatives.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
• Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation and one‑on‑one supervision.
• May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments.
• May have direct client service/program responsibilities in addition to the above.
• May plan, coordinate and facilitate social/peer support events for clients.
• May prepare marketing materials for the program.
• May reach out and market the program to the community in order to obtain resources for clients.

Minimum Education/Experience Required:

• HS Diploma or GED and 3 years applicable experience, or Associate's degree (A.A.) and 2 years' experience, or Bachelor's degree (B.A., B.S.W.) and/or equivalent experience.

Pre and/or Post Employment Requirements:

• Require TB results prior to start date
• Attestation for State Central Child Abuse Registry
• Must obtain and maintain First Aid/CPR certification.
• Must obtain and maintain certification in overdose prevention.
• Must obtain and maintain F-80 Fire Safety Coordinator certification
• Must obtain and maintain CPI (Crisis Prevention) certified

Compensation: $25.75 per hour
Status: Part‑Time (32 hours per week)

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.