Part-Time Shift Supervisor - Hospitality Leader

Tailwind Concessions LLC; Mesa (AZ); On-site; USD 26,000 - 28,000; Part time

Job summary

Tailwind Hospitality is seeking a Part-Time Shift Supervisor for our Mesa, AZ location. You will oversee daily operations, manage a team, and uphold high standards of guest service and safety during your shift.

Responsibilities include supervising staff, scheduling, training, addressing issues promptly, and ensuring compliance with health and safety policies. The role requires strong leadership and communication skills, flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Leadership/supervisory experience in retail, hospitality, or service.
• Strong communication and interpersonal skills.
• Ability to work flexible evenings, weekends, and holidays.
• Basic computer proficiency for reporting and scheduling.

Responsibilities

• Supervise and coordinate the activities of team members to ensure efficient workflow and adherence to company standards.
• Provide leadership and support to staff, including training, coaching, and performance feedback.
• Monitor operational processes and quality standards to maintain high levels of customer satisfaction.
• Manage shift schedules, breaks, and attendance to ensure adequate staffing levels at all times.
• Address and resolve employee or customer concerns promptly and professionally.
• Ensure compliance with health, safety, and company policies throughout the shift.
• Prepare and submit shift reports detailing performance, incidents, and any operational challenges.
• Collaborate with management to implement process improvements and achieve business objectives.

Skills

Supervisory experience

Communication skills

Flexible schedule

POS systems

Education

High school diploma

Tools

POS systems

Job description

Tailwind Hospitality is seeking a Part-Time Shift Supervisor for our Mesa, AZ location. You will oversee daily operations, manage a team, and uphold high standards of guest service and safety during your shift.

Responsibilities include supervising staff, scheduling, training, addressing issues promptly, and ensuring compliance with health and safety policies. The role requires strong leadership and communication skills, flexibility to work evenings, weekends, and holidays.