Part-Time Shift Leader: Drive Sales & Service

MINISO USA; Long Beach (CA); On-site; USD 22,000 - 23,000; Full time

Job summary

MINISO USA in Long Beach, CA is seeking a Shift Leader to assist the Store Manager with daily store operations. You will train associates, engage customers, and ensure accurate cash handling and visual merchandising.

You will drive sales, help open/close, manage stock and promotions, and promote our membership program to build customer loyalty. The role emphasizes a positive, energetic environment and KPI achievement.

Qualifications

• 1+ years of experience as a keyholder, supervisor, or shift leader in retail.
• High school diploma or equivalent; associate degree preferred.
• Strong leadership, interpersonal, and conflict-resolution skills.
• Ability to travel between store locations as needed.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and elevate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Skills

Leadership

Customer service

POS systems

Communication

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Job description

MINISO USA in Long Beach, CA is seeking a Shift Leader to assist the Store Manager with daily store operations. You will train associates, engage customers, and ensure accurate cash handling and visual merchandising.

You will drive sales, help open/close, manage stock and promotions, and promote our membership program to build customer loyalty. The role emphasizes a positive, energetic environment and KPI achievement.