Part-Time Shelter Support Specialist

CAMBA, Inc.; New York (NY); Hybrid; USD 25,000 - 29,000; Part time

Job summary

CAMBA is seeking a Part-Time Residential Aide for the Rising Up Men’s Shelter in Brooklyn, NY. You will support residents with daily living, safety, meals, and program logistics, under supervision. This role emphasizes compassionate care within a structured shelter setting.

Responsibilities include assisting with bed checks, meal prep, and maintaining clean facilities. Priorities include safety, dignity, and connecting clients to housing stability resources.

Qualifications

• Demonstrated ability to perform essential functions with basic reading, writing, and math.
• Upon hire, participate in Dept. of Health 15-hour Food Handler course and certification.

Responsibilities

• Update and inform clients of program changes during meetings.
• Assist with client bed-check every evening.
• Conduct dorm inspections for policy compliance.
• Intervene to diffuse inappropriate client interactions as needed.
• Monitor client behavior and report changes to Supervisor or social services staff.
• Ensure clients receive personal and laundry care items weekly and replace as needed.
• Sort, bag, and manage bed linens, towels and related items.

Skills

Basic job skills

Education

Basic reading/writing/math

Food Handler certification training

Job description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000individuals and families each year at our 100locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBA’s Rising Up Men’s Shelter is a 141 bed men’s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing.

Position: PT Residential Aide

Reports To: Shift Supervisor

Location: Brooklyn, NY

What The PT Residential Aide Does:

• Update and inform clients of program changes (i.e., food services changes, laundry assignments, etc.) through individual and group meetings.
• Assist with client bed-check every evening.
• Conduct dorm inspection to ensure client compliance with facility policies.
• Intervene and diffuse inappropriate client interaction, as necessary.
• Monitor clients’ behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff.
• Ensure that clients receive personal care products and laundry products weekly, and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
• Distribute clean bed linens, blankets, pillows, and towels to clients.
• Monitor clients’ use of laundry facilities, including running new client’s belongings through the dryer.
• Strip former clients’ beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
• Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage.
• Follow client belongings policy and retrieve personal property of former clients upon their return.
• Escort clients, as needed.
• Check food deliveries for quality and quantity of items and report any issues to Supervisor.
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
• Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.)
• Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food, etc.)
• Prepare paper goods, setups and condiments for mealtimes.
• Set up coffee and hot water urns before each meal.
• May collect garbage in bags and remove to appropriate storage location.
• May prepare and serve lunch.
• May plan, coordinate and facilitate social and/or peer support events for clients.

Education, Licenses and/or Certifications Required:

• Sufficient Education: Ability to comprehend basic reading, writing, and math skills necessary to perform the essential functions of the role.
• Upon hire, participate in Department of Health Food Protection 15-hour Course, pass exam and become a certified Food Handler.

Minimum Experiences and Skills Required:

• Demonstrated skills and abilities required to perform the essential functions of the job.

Preferred Qualifications:

• Bilingual in English and any other language preferred
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
• May be required to become First Aid/CPR certified.
• May be required to become certified in overdose prevention.

Pre and/or Post Employment Requirements:

• Submit medical Tuberculosis (TB) test results as part of the onboarding process.

Compensation: $18.50 hourly
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Part-Time

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Help New Yorkers in need transform their lives

Each year, CAMBA reaches over 70,000 individuals and families, including over 11,000 youth. Without your support, we cannot continue to create and deliver our programs.