Part-Time Service Appointment Coordinator

Germain Honda; Beavercreek, Northern (OH, KY); Hybrid; USD 21,000 - 22,000; Part time

Benefits offered by this job

Competitive wage plans

Ongoing professional development and内部

Company outings and activities

Employee discounts

Job summary

Germain Ford of Beavercreek is hiring a Part-Time Service Appointment Coordinator to efficiently schedule and confirm service appointments for the dealership’s service department. The role emphasizes clear communication and meticulous scheduling to ensure a smooth customer experience.

Working Monday through Friday 3pm-7pm with occasional Saturdays, you will manage the appointment calendar, answer calls and emails, and coordinate with service advisors and technicians.

Qualifications

• Excellent communication skills required.
• Previous customer service experience is a plus.
• Knowledge of automotive service industry preferred.
• Strong computer skills and detail-oriented.

Responsibilities

• Schedule and confirm service appointments.
• Manage appointment calendar and follow up with customers.
• Answer phone calls and emails regarding appointments.
• Coordinate with service advisors and technicians.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Computer skills

Professional demeanor

Industry knowledge

Team coordination

Job description

Part-Time Service Appointment Coordinator

Germain Ford of Beavercreek

Beavercreek, OH

Part-Time Monday through Friday 3pm-7pm with occasional Saturdays

Pay $15-$16 per hour based on experience

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As an Appointment Coordinator, you are responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.

Responsibilities:

• Schedule and confirm service appointments
• Manage appointment calendar and follow-up with customers
• Answer phone calls and respond to emails regarding appointments
• Coordinate with service advisors and technicians

Requirements:

• Excellent communication skills
• Previous experience in customer service is a plus
• Knowledge of automotive service industry preferred
• Attention to detail and organizational skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills

Germain Offers:

• Competitive Wage Plans
• Ongoing Professional Development and Internal Promotions
• Company Outings and Activities
• Employee Discounts

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.