Part Time Server at SaltRock Southwest Kitchen

Amara Resort and Spa; Sedona (AZ); On-site; USD 19,000 - 30,000; Full time

Job summary

Amara Resort and Spa in Sedona, Arizona is seeking a friendly Guest Service team member to welcome guests, take orders, and deliver attentive service at the restaurant. You will memorize menu items and promote hotel amenities with a positive, professional demeanor.

Responsibilities include processing payments, maintaining cleanliness and safety standards, and assisting guests with special requests. The role emphasizes accuracy, courtesy, and the ability to resolve questions with supervisor

Qualifications

• Greeting guests and taking orders with accuracy.
• Maintain cleanliness and safety standards throughout service areas.
• Handle payments and balance checks securely.

Responsibilities

• Greet and welcome guests to the restaurant.
• Take drink and food orders, process orders, and serve in a timely manner.
• Memorize menu items and daily specials to answer questions and make recommendations.
• Maintain a clean and presentable service area and assist with opening/closing duties.
• Promote hotel amenities and services using knowledge and selling techniques.
• Resolve guest questions or issues with supervisor assistance as needed.

Skills

Guest service

Cash handling

Upselling techniques

Tools

POS system

Job description

#4858

Sedona, Arizona, United States

Job Description

Guest Service

• Greet and make all guests feel welcomed to the restaurant.
• Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.
• Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Complete all restocking and cleaning duties by performing opening and closing as instructed.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.
• Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements.
• Attend team briefings.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
• Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
• Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
• Be continually aware of, and maintain, the highest standards of safety and hygiene.

Financial Transactions

• Control allocated guest checks by following established check-use procedures and legibly documenting all required information as guest orders are taken and processed.
• Post food and drink charges and compute final guest check.
• Handle cash, credit card, currency conversions and other financial transactions.
• Receive proper payment from guest and ensure accuracy of guest check and method of payment.
• Ensure the security of guest payment information.

Perform other duties as assigned.

Salary Range

NA

undefined

EEO is the Law