Part-Time Senior Teller: Member-Relationship Expert

Mission Federal Credit Union

San Marcos (CA)

On-site

USD 30,000 - 32,000

Part time

9 days ago
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Benefits offered by this job

PTO 18 days
Holidays 12
401(k) 6% match
Medical/dental/vision
Life insurance
On-site gym
Career development
Award-winning culture

Job summary

Mission Federal Credit Union is seeking a Senior Teller for an on-site role in San Diego, CA. The position is part-time and offers a compensation range of $22.00–$23.50 per hour, plus incentives.

You will perform teller transactions, open accounts, educate members on digital tools, and support cross-selling and referrals to meet branch goals. The role emphasizes member service, relationship-building, and compliance with regulatory requirements.

Qualifications

  • High School Diploma, GED, or equivalent.
  • At least 12 months of retail and/or customer service experience, or 6 months of experience in a financial institution.
  • Basic computer proficiency and familiarity with Microsoft Office.
  • Strong communication and problem-solving skills.

Responsibilities

  • Welcome and engage every member with a warm, professional attitude.
  • Process a variety of financial transactions accurately and efficiently, including: Deposits, Withdrawals, Transfers, Loan payments, Wire transfers, Official checks, Cash advances, Gift cards.
  • Open new accounts, shares, and credit card accounts.
  • Conduct needs-based conversations to identify products and services that best fit members' financial goals.
  • Educate members on digital banking tools and self-service channels.
  • Follow up with members to ensure satisfaction and uncover additional opportunities to help.
  • Support branch and individual sales goals through referrals and cross-selling that genuinely benefit members.
  • Balance cash drawers and support end-of-day branch balancing activities.
  • Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.
  • Protect member information and company assets by following all security procedures.
  • Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.
  • Assist team members with research and resolving balancing discrepancies.
  • Participate in branch meetings, community events, and sales initiatives.

Skills

Customer service
Cash handling
Communication
Microsoft Office

Education

High School Diploma or GED

Tools

Symitar

Job description

Mission Federal Credit Union is seeking a Senior Teller for an on-site role in San Diego, CA. The position is part-time and offers a compensation range of $22.00–$23.50 per hour, plus incentives.

You will perform teller transactions, open accounts, educate members on digital tools, and support cross-selling and referrals to meet branch goals. The role emphasizes member service, relationship-building, and compliance with regulatory requirements.

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