Part-Time Security Officer: Visible Patrol & Customer Service

Allied Universal; Grand Rapids (MI); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Smart tools

Career growth

Retirement benefits

Perks program

Job summary

Allied Universal is seeking a Part-Time Security Officer in Grand Rapids, MI, to provide patron and client security at a food and beverage site. You will perform patrols, maintain a visible presence, and support a welcoming environment for employees and visitors.

The role emphasizes customer service, incident response, and clear reporting. Flexible shifts, access to our shift-claim platform, and a team‑oriented environment are highlighted in this position.

Qualifications

• Proven ability to provide customer service in a security setting.
• Strong observation and reporting skills.
• Clear communication with clients, visitors, and staff.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a food and beverage production and distribution location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols and escalation procedures.
• Conduct regular and random patrols of the facility, perimeter, parking areas, loading docks, and employee entrances to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and verify authorized entry for employees, visitors, contractors, and delivery personnel in accordance with site requirements.
• Document observations, incidents, and irregular conditions in required reports and communicate relevant information to site contacts and Allied Universal leadership.

Skills

Customer service

Observation

Communication

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Part-Time Security Officer in Grand Rapids, MI, to provide patron and client security at a food and beverage site. You will perform patrols, maintain a visible presence, and support a welcoming environment for employees and visitors.

The role emphasizes customer service, incident response, and clear reporting. Flexible shifts, access to our shift-claim platform, and a team‑oriented environment are highlighted in this position.