Part-Time Seasonal Candy Bar Maker & Guest Experience Lead

Hershey Company; Hershey (PA); On-site; USD 19,000 - 28,000; Part time

Job summary

The Hershey Company in Hershey, PA is seeking a Part-time Create Your Own Candy Bar (CYOCB) Operator to supervise the guest experience on a chocolate-making line. You will assist guests, operate equipment, and follow safety and quality standards in a fast-paced, festive environment.

This is a seasonal role with primary summer and fall hours. The role emphasizes customer service, teamwork, and basic computer use to monitor machinery and QA tests, with opportunities for experience in manufacturing

Qualifications

• Must maintain a neat appearance and meet the uniform standards.
• Customer service skills
• Ability to work in fast-paced environment
• Problem-solving skills
• Leadership/ability to take initiative
• General retail knowledge a plus
• Must be able to push, pull, lift, and carry 30 pounds
• Must be able to walk or stand for 5-8 hours
• Ability to bend, stoop, and twist
• Must be able to communicate effectively with guests, fellow co-workers, and function effectively as part of a team
• Basictechnical/computer troubleshooting experience is preferred
• Must be able to read, write, and speak English

Responsibilities

• Interact with guests and assist them through the 'Create Your Own Candy Bar' process on a factory line.
• Operate and monitor machinery using computer screens and push buttons.
• Provide information about the chocolate-making process and upsell where appropriate.
• Follow good manufacturing practices and safety procedures while on the line.
• Replenish ingredients and supplies and sanitize the area as needed.
• Demonstrate the Customer Service Pledge and greet guests with a friendly attitude.

Job description

The Hershey Company in Hershey, PA is seeking a Part-time Create Your Own Candy Bar (CYOCB) Operator to supervise the guest experience on a chocolate-making line. You will assist guests, operate equipment, and follow safety and quality standards in a fast-paced, festive environment.

This is a seasonal role with primary summer and fall hours. The role emphasizes customer service, teamwork, and basic computer use to monitor machinery and QA tests, with opportunities for experience in manufacturing