Part Time Retail Attendant - Hershey's Chocolate World $14

The Hershey Company; Hershey (PA); On-site; USD 17,000 - 22,000; Part time

Job summary

The Hershey Company in Hershey, PA seeks a part-time Retail Sales Attendant to deliver prompt, friendly service, greet guests, answer questions, and guide product selection.

You will restock, operate the cash register, maintain a clean shop floor, and uphold Hershey’s guest‑experience standards while working flexible nights, weekends, and holidays. This role offers exposure to a top brand and guest interaction at Hershey’s Chocolate World.

Qualifications

• Neat appearance and adherence to uniform standards.
• Ability to work in a fast-paced environment.
• Ability to take initiative and communicate effectively with guests.
• Basic math skills and cash register operation.

Responsibilities

• Greet, welcome, and assist customers on the retail floor.
• Answer questions related to products and restock shelves.
• Operate a cash register and handle transactions.
• Maintain a clean, welcoming service area and assist with purchases.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

High School Diploma / GED

Tools

POS system

Job description

Why Hershey

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally is part of how we do business every day.

Job Location

Hershey, PA

Hourly Pay Rate

$14.00 per hour or more based on experience

Minimum Age

16 years of age or older

Availability

Requires availability to work nights, weekends, and holiday shifts

Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey’s Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

Retail Sales Attendants are responsible for providing prompt and courteous service to Hershey’s Chocolate World guests in any of our shops on the retail floor. They welcome and greet guests, initiate conversations, answer all questions related to our retail line or products, restock, and operate a cash register. Retail Sales Attendants must be approachable and seek to understand our guests’ needs. The required skills will be learned primarily through on–the-job training.

This is a part–time position located in Hershey, Pennsylvania. The company will not provide relocation assistance or other employment benefits for this position. There is a limited number of weekday daytime shifts available during non–peak seasons.

Hershey’s Chocolate World requires a focus on exceptional customer service and expects employees to be approachable, courteous, knowledgeable about our products, able to clearly communicate with guests and assist them with questions, and provide general information to guests with a high level of professionalism.

Major Duties / Responsibilities

• Must demonstrate our Customer Service Pledge
• Must be approachable, showing that our guests are our priority
• Must initiate contact with our guests by being courteous and greeting them with a smile
• Must be willing to listen to our guests and provide for their needs
• Must provide a genuine Thank You to every guest
• Greet, welcome, and extend service to customers while meeting or exceeding service standards
• Assist visitors with the purchase of gifts, candy, and souvenirs
• Restock supplies and maintain a clean work area
• Operate a cash register

Minimum Knowledge, Skills, and Abilities Required

• Must maintain a neat appearance and adhere to the uniform standards
• Must be able to work in a fast‑paced environment
• Must have problem‑solving skills* <- omitted
• Ability to take initiative
• General retail knowledge a plus
• Must be able to walk or stand for 5-8 hours
• Must be able to push, pull, lift, and carry 25-50 lbs with the possibility of overhead lifting
• Requires bending, stooping, and twisting
• Must be able to tolerate repetitive motion of the hands, fingers, and wrists
• Must be able to communicate effectively with guests and fellow coworkers and function effectively as part of a team
• Must have basic math skills (addition and subtraction)
• Must be able to operate a cash register

Minimum Education and Experience Requirements

• Education: High school diploma or GED equivalent is preferred but not required
• Experience: Retail sales work experience is preferred but not required

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.

To request an accommodation via phone, please call [phone] and leave a voicemail with your contact information. You may also email a request for accommodation to [e-mail]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.