Part-Time Salon Guest Experience/Front Desk Coordinator

Salon Coco Bond; Shrewsbury (NJ); On-site; USD 23,866 - 33,992; Part time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Bonus based on performance

Training & development

Company parties

Free food & snacks

Opportunity for advancement

Job summary

Salon CoCo BOND in Shrewsbury, New Jersey seeks a polished Luxury Guest Experience Coordinator for a part-time role to greet guests, coordinate daily operations, and support our beauty professionals in a five-star setting.

You will manage arrivals, check-ins, and appointments, upsell salon services and retail products, and contribute to a welcoming, upscale guest experience. Starting pay is $21.00 per hour plus retail incentives and rewards for meeting sales goals.

Qualifications

• Passionate about hospitality and customer service.
• Friendly, polished, and professional with strong phone etiquette.
• Highly organized, detail-oriented, and able to multitask.

Responsibilities

• Welcome every guest with warmth and enthusiasm.
• Deliver an exceptional luxury guest experience from arrival to checkout.
• Answer incoming calls with confidence and professionalism.
• Schedule appointments and optimize booking opportunities.
• Coordinate guest check-in/check-out and maintain reception area.
• Sell salon services and professional retail products.
• Support stylists, spa providers, and management throughout the day.

Skills

Hospitality mindset

Customer service oriented

Polished communication

Multitasking

Tech-savvy

Team player

Dependable

Tools

Salon management software

Meevo software

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Bonus based on performance
• Training & development
• Company parties
• Free food & snacks
• Opportunity for advancement

Salon Guest Experience Coordinator (Part-Time)

Salon CoCo BOND

Shrewsbury, New Jersey

Part-Time | Approximately 20 Hours Per Week

Starting Pay: $21.00 per Hour + Retail Sales Incentives

Become the Face of One of Monmouth County’s Premier Luxury Salon & Spa Destinations

At Salon CoCo BOND, we believe luxury is found in every detail.

From the moment a guest walks through our doors until they leave feeling confident and cared for, every interaction matters. Our Guest Experience Team plays a vital role in creating the elevated hospitality our salon is known for.

We’re searching for a polished, energetic, and service-driven professional who genuinely enjoys making people feel welcome and thrives in a fast-paced, luxury environment. This position also involves retail sales and the upselling of services sales. We offer rewards incentives for meeting your retail and service upselling goals.

If you’re passionate about hospitality, customer service, teamwork, and creating memorable experiences, we’d love to meet you.

Position Summary

As our Luxury Guest Experience Coordinator, you will serve as the first and last impression of Salon CoCo BOND.

This position is much more than answering phones. You’ll help coordinate our daily operations while delivering exceptional service, building guest relationships, supporting our beauty professionals, and ensuring every client receives a five-star experience.

Schedule

Approximately 20 hours per week

Required Availability:

• Every Saturday
• Wednesday Evenings
• Thursday Evenings
• Fridays

Applicants must be available to work this schedule.

Responsibilities

• Welcome every guest with warmth, professionalism, and enthusiasm
• Deliver an exceptional luxury guest experience from arrival through checkout
• Answer incoming calls with confidence and professionalism
• Schedule appointments while maximizing booking opportunities
• Coordinate guest check-in and checkout
• Recommend and sell salon services and professional retail products
• Assist guests with questions and reservations
• Maintain an organized, polished reception area
• Support our stylists, spa providers, and management team throughout the day
• Assist with administrative and operational tasks
• Help maintain the high standards Salon CoCo BOND is known for

We’re Looking For Someone Who Is

• Passionate about hospitality and customer service
• Friendly, polished, and professional
• Naturally outgoing and enjoys connecting with people
• Highly organized and detail-oriented
• Able to multitask in a busy environment
• Dependable, punctual, and accountable
• Comfortable with technology and learning new software
• A positive team player with a strong work ethic
• Motivated to contribute to both the guest experience and the salon’s success

Preferred Qualifications

• Previous experience in a luxury salon, spa, hospitality, boutique retail, medical aesthetics, hotel, or customer service environment
• Prior experience using salon management software is highly preferred
• Meevo software experience is a plus
• Retail sales experience is preferred
• Strong verbal communication and phone etiquette
• Ability to thrive in a fast-paced, service-focused environment

Compensation & Benefits

Starting Pay: $21.00 per hour

In addition, we offer:

• Retail sales incentive program that rewards outstanding performance and increases your earning potential
• Performance-based wage increases
• Employee discounts on salon, spa, and retail products
• Ongoing education and professional development
• Opportunities for career growth and advancement
• Beautiful luxury work environment
• Supportive, positive, and collaborative team culture

Why You’ll Love Working Here

At Salon CoCo BOND, we believe exceptional businesses are built by exceptional people.

We invest in our team, celebrate individual growth, and foster a culture built on professionalism, kindness, teamwork, and continuous learning.

Our Guest Experience Team is respected as an essential part of our success, and every team member has the opportunity to make a meaningful impact on our guests and our salon.

If you’re looking for more than just a front desk position and want to build a career with an established luxury salon, we’d love to hear from you.