Part Time Sales Supervisor

Michael Kors; Richmond Heights (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Michael Kors is seeking a results-driven store associate to achieve personal and store sales goals while building lasting client relationships. You will supervise staff, provide guidance, and ensure adherence to company policies and directives, delivering the highest level of customer service.

In this role you will master merchandise knowledge, execute sales techniques, manage operations with the store manager, and maintain visual standards.

Qualifications

• Minimum 2 years specialty retail experience.
• Strong customer service and sales skills.
• Ability to supervise staff and provide guidance.
• Knowledge of fashion industry trends and product lines.

Responsibilities

• Meet personal and store sales goals while developing client relationships.
• Develop and teach sales techniques to associates to maximize sales.
• Ensure high levels of customer service and maintain repeat clientele.
• Assist in store operations including risk management, security, cash controls, and inventory.
• Maintain visual merchandising standards and ensure timely deliveries and stock readiness.
• Coordinate with Offsite drivers as needed.

Skills

Staff supervision

Sales techniques

Customer service

Merchandise knowledge

Communication

Job description

MAIN JOB OBJECTIVE

To achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION personal and store sales goals to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales elevated levels of sales and service to maximize sales performance an in-depth knowledge of the merchandise closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction all sales related policies and procedures are maintained a keen interest in the fashion industry and market trends CUSTOMER SERVICE and encourage staff to provide the highest level of customer service and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books all client problems and complaints quickly and effectively, ensuring client satisfaction sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise) OPERATIONS with store manager in areas of risk management, physical security, store cash controls, and inventory management in the training of sales staff in all areas of appropriate register usage and maintenance and properly execute all management register functions in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork in inventories applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis MERCHANDISING/VISUAL the selling floor is neat, organized, stocked and reflects the correct visual image at all times in the implementation and maintenance of all merchandising/ visual directives deliveries are properly processed in a timely manner product concerns in a timely manner inventory needs to support the business goal HUMAN RESOURCES image and grooming standards are professional and reflective of the brand image, at all times to work schedule, inclusive of time and attendance and assist in follow-up for all training programs and seminars

WORK EXPERIENCE

Minimum 2 years specialty retail experience.

EEO AND DIVERSITY STATEMENTS

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

M/D/F/V — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

— At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

— The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

— At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

COMPANY OVERVIEW

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.

INITIAL OUTREACH

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!