Part Time Sales Supervisor

Michael Kors; Richmond (VA); On-site; USD 21,000 - 28,000; Part time

Job summary

Michael Kors in Richmond Heights is seeking a Part Time Sales Supervisor with at least 2 years of specialty retail experience to lead a small team and drive store performance. You will mentor associates, develop sales techniques, ensure outstanding customer service, and help manage stock, shipping, and store policies while maintaining the brand’s visual standards.

This role requires a proactive communicator who can balance sales goals with brand integrity and guest satisfaction in a fast-paced

Qualifications

• Minimum 2 years specialty retail experience.
• Ability to supervise staff and manage schedules.
• Strong customer service and sales skills.
• Knowledge of store policies and procedures.

Responsibilities

• Achieve personal and store sales goals.
• Develop personal and associates’ sales techniques.
• Provide staff supervision and guidance, complying with policies.
• Maintain highest level of customer service standards.
• Oversee stock, shipping, receiving, and inventory processes.
• Support risk management, security, and cash controls.

Skills

Staff supervision

Customer service

Sales techniques

Retail experience

Job description

## Part Time Sales Supervisor지원: Richmond Heights: Part time: 어제 공고: R\\_786625**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.****If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!**—# Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.# If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!# MAIN JOB OBJECTIVETo achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.# ESSENTIAL JOB RESPONSIBILITIESSALES GENERATION* personal and store sales goals* to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales* elevated levels of sales and service to maximize sales performance* an in-depth knowledge of the merchandise* closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction* all sales related policies and procedures are maintained* a keen interest in the fashion industry and market trendsCUSTOMER SERVICE* and encourage staff to provide the highest level of customer service* and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books* all client problems and complaints quickly and effectively, ensuring client satisfaction* sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)OPERATIONS* with store manager in areas of risk management, physical security, store cash controls, and inventory management* in the training of sales staff in all areas of appropriate register usage and maintenance* and properly execute all management register functions* in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork* in inventories* applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basisMERCHANDISING/VISUAL* the selling floor is neat, organized, stocked and reflects the correct visual image at all times* in the implementation and maintenance of all merchandising/ visual directives* deliveries are properly processed in a timely manner* product concerns in a timely manner* inventory needs to support the business goalHUMAN RESOURCES* image and grooming standards are professional and reflective of the brand image, at all times* to work schedule, inclusive of time and attendance* and assist in follow-up for all training programs and seminars# WORK EXPERIENCEMinimum 2 years specialty retail experience.