Part-Time Sales Supervisor

stevemaddenretailcareers; Costa Mesa (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with company match

Paid time off including vacation, sick

Employee discount

Career growth

Tuition reimbursement

Employee referral program

Job summary

Steve Madden in Costa Mesa, CA seeks a full-time Sales Supervisor to support store management and lead the sales floor in their absence. You will lead, train, and motivate the team to achieve sales targets and deliver exceptional customer service, while coordinating floor moves, merchandising, and daily operations.

Flexibility to work evenings, weekends, and holidays is required. This role emphasizes strong communication, organization, and teamwork, with opportunities for career growth and

Qualifications

• Minimum 2–3 years of retail experience is required.
• Strong organizational and people coordination skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Lead, inspire, and motivate the team to meet sales targets and deliver customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues promptly and courteously.
• Serve as liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team, management, and corporate stakeholders.
• Support store operations including merchandising, floor moves, and inventory.
• Be flexible and perform duties beyond the defined role when needed.

Skills

Retail experience

Leadership

Communication skills

Team-building

Education

High school diploma or equivalent

Job description

Sales Supervisor (F/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program