Part-Time Sales Leader: Elevate Customer Care

CL 55ffe846 2bb4 4629 b5d1 e0eea53a383d; Westminster (MD); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible Schedule

30% discount on merchandise

Incentive contests

Job summary

Norman’s Hallmark in Westminster, MD is seeking a Part Time Sales Leader to join our fast-growing, employee-owned retailer. You will lead the sales floor, mentor staff, and deliver a genuine customer experience while supporting store goals.

The ideal candidate has prior retail supervisory and customer service experience, and can work a flexible schedule including evenings and weekends. This role emphasizes teamwork, product knowledge, and outstanding selling skills to drive sales and customer

Qualifications

• High School diploma, GED, equivalent or higher.
• Prior retail experience with supervisory exposure.
• Prior customer service experience.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Ability to stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; lift up to 40 pounds.

Responsibilities

• Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Meet store specific Crown Rewards program enrollment goals on a consistent basis.
• Assist management in developing and training staff of new products and processes.
• Provide supervision and managerial support in the absence of the store manager and assistant store manager.
• Ability to learn and be efficient with our register system to ensure a positive and pleasant point of sale experience for our customers.
• Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
• Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
• Maintain and restock displays as directed by store management.
• Perform additional duties as assigned.

Skills

Customer service

Supervisory experience

Retail sales

Education

High School diploma or equivalent

Job description

Norman’s Hallmark in Westminster, MD is seeking a Part Time Sales Leader to join our fast-growing, employee-owned retailer. You will lead the sales floor, mentor staff, and deliver a genuine customer experience while supporting store goals.

The ideal candidate has prior retail supervisory and customer service experience, and can work a flexible schedule including evenings and weekends. This role emphasizes teamwork, product knowledge, and outstanding selling skills to drive sales and customer