Part-Time Sales Leader & Brand Experience

Carters Inc.; Cincinnati (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

30% discount on our brands

Tuition-free education program

Professional development and growth

Job summary

Carter’s, the largest North American baby and children's apparel brand, is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will welcome customers, share product styles and benefits, and lead a small team on the sales floor.

You will foster an inclusive environment, coach others, and drive omni-channel service while staying familiar with promotions and store priorities. Availability to work varied shifts is required.

Qualifications

• High school diploma or GED required.
• Experience in retail or customer service preferred.
• Ability to lead a team and drive sales.

Responsibilities

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Skills

Customer service

Leadership

Communication

Multi-tasking

Brand knowledge

Education

High school diploma or GED

Tools

Outlook

Excel

POS systems

Job description

Carter’s, the largest North American baby and children's apparel brand, is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will welcome customers, share product styles and benefits, and lead a small team on the sales floor.

You will foster an inclusive environment, coach others, and drive omni-channel service while staying familiar with promotions and store priorities. Availability to work varied shifts is required.