Part Time Sales Lead - Plaza at King of Prussia

Build-A-Bear Workshop; King of Prussia (Montgomery County); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Part-Time Sales Lead to join their vibrant team in a dynamic retail environment. This role combines the excitement of engaging with guests and leading a team to deliver exceptional service. You'll be at the forefront of creating memorable experiences, ensuring that every guest leaves with a smile. If you thrive in a fast-paced setting and are passionate about fostering a positive atmosphere, this opportunity is perfect for you. Join a company that values creativity and connection while contributing to its success!

Qualifications

• High school diploma or GED required.
• Preferred experience as a Build-A-Bear store associate.

Responsibilities

• Provide exceptional guest service and assist in creating personalized furry friends.
• Guide and support a team to ensure smooth store operations.

Skills

Customer Service

Team Leadership

Sales Skills

Problem Solving

Education

High School Diploma or GED

Associate's Degree in Business or Management

Job description

Part Time Sales Lead - Plaza at King of Prussia

Join to apply for the Part Time Sales Lead - Plaza at King of Prussia role at Build-A-Bear Workshop

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Part Time Sales Lead - Plaza at King of Prussia

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Description

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Responsibilities

• Bear Builder Role:
• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests, demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful
• Floor Leader on Duty Role:
• Be a role model to others in providing exceptional guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations

Qualifications

• Required: High school diploma or GED

• Preferred: Build-A-Bear store associate experience, Associate’s (or higher) degree in business, management, or related field

Behavioral Traits for Success

• Thrives in an Experience First environment
• Connects with others to inspire results
• Enjoys meeting and interacting with new people
• Possesses a “How can I help” attitude
• Strong desire to develop, train, and support others’ success
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Thrives in a dynamic and changing environment
• Able to remain calm when faced with challenging circumstances

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for the duration of shifts
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Performance Metrics

Your performance will be measured by your ability to achieve departmental objectives and corporate goals, including:

• Decision-making, judgment, and execution
• Creating an Experience First culture for guests and staff
• Achievement of goals
• Operational standards adherence
• Stakeholder feedback

This description is not exhaustive. Supervisors may assign additional functions. This document does not constitute a contract and Build-A-Bear reserves the right to modify this description as needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail

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