Part Time Sales Lead - Plaza at King of Prussia

Build-A-Bear; King of Prussia (Montgomery County); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dynamic Sales Lead to enhance guest experiences in a vibrant retail environment. In this part-time role, you will engage with guests, helping them create memorable personalized products while leading a team to achieve sales goals. Your enthusiasm and commitment to exceptional service will play a crucial role in fostering a welcoming atmosphere and driving operational excellence. If you thrive in a fast-paced, customer-focused environment and enjoy inspiring others, this opportunity is perfect for you.

Qualifications

• High school diploma or GED required; Associate's degree preferred.
• Strong customer service and leadership skills are essential.

Responsibilities

• Provide exceptional guest service and assist in creating personalized furry friends.
• Guide and support a team to ensure smooth store operations and sales goals.

Skills

Customer Service

Team Leadership

Sales Skills

Problem Solving

Education

High School Diploma or GED

Associate’s Degree in Business or Management

Job description

Part Time Sales Lead - Plaza at King of Prussia

Job Category: Retail Store Locations

Requisition Number: PARTT008682

Posted: April 14, 2025

Employment Type: Part-Time

Location

Plaza at King of Prussia
160 N Gulph Rd
Suite 1061
King Of Prussia, PA 19406, USA

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Responsibilities:

• Bear Builder Role:
• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests, demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.
• Floor Leader on Duty Role:
• Be a role model to others in providing exceptional guest service to ensure a memorable experience.
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
• Model Experience First behaviors.
• Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations.

Required Qualifications:

• High school diploma or GED equivalent.

Preferred Qualifications:

• Associate’s (or higher) degree in business, management, or a related field.

Behavioral Traits for Success:

• Thrives in an Experience First environment.
• Connects with others to inspire results.
• Enjoys meeting and interacting with new people.
• Possesses a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm when faced with challenging circumstances.
• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift.
• Work environments include indoor/outdoor malls, strip centers, and other retail locations.

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

• Decision-making, judgment, and execution.
• Ability to create an Experience First culture for guests and associates.
• Achievement of assigned goals.
• Consistent execution of operational standards.

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.