Part-Time Sales Lead - Chico's

Chico's FAS, Inc.; Columbus (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a dynamic fashion-focused team as a Sales Lead, where you will inspire and lead others to create a memorable shopping experience. This role emphasizes customer service, sales techniques, and team motivation, making it an exciting opportunity for those who thrive in a fast-paced retail environment. As part of a forward-thinking company, you will have the chance to develop your leadership skills while contributing to a culture of inclusivity and collaboration. If you are passionate about fashion and enjoy helping others feel beautiful, this position is perfect for you.

Qualifications

• 1+ year retail or sales management experience preferred.
• Excellent communication and customer service skills.
• Ability to learn and adapt to company technology.

Responsibilities

• Supervises associates in sales, inventory receipt, and customer service.
• Motivates and inspires the store team to meet sales goals.
• Models and promotes the MAPS principles for customer experience.

Skills

Communication Skills

Customer Service

Sales Techniques

Retail Management

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Join us to apply for the Part-Time Sales Lead - Chico's role at Chico's FAS, Inc.

Come lead with us at 4016 Fenlon St, Columbus, OH.

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

Position Objective

The Sales Lead supports Management in promoting a customer- and product-focused sales culture, emphasizing our values and guiding principles in all store operations, including delivering a great customer experience and maximizing profitability. We love what we do and believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities

Drive for Results

• Establishes and communicates clear expectations, holding the store team and themselves accountable for achieving brand, performance, and behavior standards.
• Performs and oversees operational activities such as opening/closing duties and merchandise flow processes.
• Supervises associates in sales, inventory receipt, cash reconciliation, and customer service. Uses weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise accordingly.
• Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
• Develops a high-performance culture, motivating the sales team to meet sales and productivity goals; meets personal sales goals.
• Trains and coaches staff on product knowledge both online and in-store.
• Assists with locate fulfillment and selling techniques.

Build High Performing Teams

• Motivates and inspires the store team, promoting a shared vision and modeling core values.
• Encourages an inclusive, collaborative approach to problem solving.
• Communicates effectively with team and Management to lead positive change.
• Seeks personal development opportunities and solicits feedback to enhance leadership skills.

Customer Experience

• Models and promotes the MAPS principles, offering a cohesive omni-channel experience.
• Utilizes sales techniques and product knowledge to meet customer needs; recommends merchandise and assists in locating products.
• Builds a customer following through clienteling and wardrobing.
• Resolves customer concerns promptly.
• Ensures an efficient register experience, staying current on policies regarding payments, returns, and security.
• Maintains consistent client communication via customer books, rewards, and sign-ups.

Talent Development

• Supports and follows up on training programs and seminars.
• Assists in developing store associates; interprets KPI reports and provides coaching; offers feedback for performance reviews.
• Recognizes and rewards outstanding employee performance.
• Ensures adherence to employment policies.

Additional duties may be assigned. Responsibilities may vary across different brands.

Qualifications

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Ability to learn and adapt to company technology.
• Knowledge of store operations and organizational skills.
• Ability to multi-task in a fast-paced environment.
• Regular attendance and flexible work schedule, including nights, weekends, and holidays, are required.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We accept applications continuously for top talent. You may apply at any time; however, openings may vary. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.