Part-Time Sales Keyholder - Lead & Elevate Customer Experience

Under Armour, Inc.

Houston (TX)

On-site

USD 23,000 - 29,000

Part time

35 hours ago
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Benefits offered by this job

Generous employee discount
Contests with exclusive prizes
Work-Life Assistance Program
High-energy environment
Professional development opportunities

Job summary

Under Armour, Inc. is seeking a Sales Keyholder (Part-Time) to support store leadership inHouston, TX. You will drive sales, coach teammates, manage inventory, and uphold the brand’s athlete service standards.

This role provides growth into leadership while maintaining a high-energy retail environment. The position requires availability for evenings, weekends, and holidays, plus strong communication and merchandising skills to deliver exceptional customer experiences.

Qualifications

  • At least 18 years old.
  • High school degree or equivalent.
  • 1+ year of retail/customer service experience.
  • Local language fluency required; basic English is a plus.
  • Available to work a flexible schedule; including evenings, weekends, and holidays.
  • Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety.
  • Moderate knowledge of industry/retail operations and applying this knowledge to create solutions.
  • Advanced selling experience and comprehensive industry understanding.
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
  • Comfortable with or willingness to learn technology (hand-held and mobile devices).
  • Strong communication skills.
  • Can stand, walk, bend and lift cartons weighing up to 25 lbs./12kgs during each shift with or without accommodation.

Responsibilities

  • Ensure all teammates provide great customer service
  • Lead a selling culture and enhance the customer experience
  • Recognize and reward performance
  • Coach, train, and support teammates
  • Manage loss prevention, safety, and audit expectations and results
  • Ensure the store is neat, clean, and well-stocked
  • Open and close the store when necessary
  • Support in driving sales and retail/omni KPI target achievement
  • Act as the leader on duty and consistently models the brand’s Athlete service standards
  • Provide in-depth information related to a wide portfolio of technical products
  • Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
  • Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
  • Build Athlete loyalty through in-store experience, using various available applications
  • Effectively communicate with athletes, teammates, and leadership
  • Assume Stock Keyholder responsibilities as necessary
  • Perform other tasks as assigned by management

Skills

Strong communication
Advanced selling
Retail operations knowledge

Education

High school degree

Job description

Under Armour, Inc. is seeking a Sales Keyholder (Part-Time) to support store leadership inHouston, TX. You will drive sales, coach teammates, manage inventory, and uphold the brand’s athlete service standards.

This role provides growth into leadership while maintaining a high-energy retail environment. The position requires availability for evenings, weekends, and holidays, plus strong communication and merchandising skills to deliver exceptional customer experiences.

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