Part-Time Sales Clerk — NYC Retail & Customer Experience

Mattel; New York (NY); On-site; USD 25,000 - 26,000; Part time

Job summary

American Girl NYC is seeking a dynamic Part-Time Sales Department Clerk to provide prompt and friendly sales assistance in our customer-centric store. You will handle POS transactions, upsell, and help guests with product information while supporting team goals.

The ideal candidate brings sales experience in specialty retail, comfort with basic computer use, and a willingness to work flexible hours including weekends.

Qualifications

• Sales experience in the specialty retail or service industry, preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

POS system

Customer service

Flexibility schedule

Experience with children

Tools

POS System

Job description

American Girl NYC is seeking a dynamic Part-Time Sales Department Clerk to provide prompt and friendly sales assistance in our customer-centric store. You will handle POS transactions, upsell, and help guests with product information while supporting team goals.

The ideal candidate brings sales experience in specialty retail, comfort with basic computer use, and a willingness to work flexible hours including weekends.